{"id":1324,"date":"2025-04-14T20:58:24","date_gmt":"2025-04-15T00:58:24","guid":{"rendered":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/?post_type=chapter&#038;p=1324"},"modified":"2026-02-10T16:36:17","modified_gmt":"2026-02-10T21:36:17","slug":"rights-often-unfulfilled","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/chapter\/rights-often-unfulfilled\/","title":{"raw":"Rights Often Unfulfilled","rendered":"Rights Often Unfulfilled"},"content":{"raw":"Despite all the human rights protections in law, disability is consistently the most frequent ground for the cases of discrimination that are brought before human rights commissions at the federal and provincial\/territorial levels in Canada \u2013 more than 40% of all cases in most jurisdictions (Canadian Human Rights Commission, 2015: Table 1) and over 50% in Ontario as of April-June 2024 ([pb_glossary id=\"884\"]Human Rights Tribunal of Ontario [HRTO][\/pb_glossary], 2024a). While the number of cases of discrimination in health care is not publicly reported, a quarter of all discrimination cases before the HRTO are about discrimination in the provision of goods, services, or facilities (HRTO, 2024b). Many of the decisions reached by the Tribunal involve health care providers as respondents (defendants) (e.g., hospitals, health foundations, physician services, medical associations, etc. \u2013 HRTO, 2024c).\r\n<div class=\"textbox\" style=\"border-left: 6px solid #792082;background-color: #fdf6fd;padding: 1em;margin-bottom: 2em\">\r\n\r\n<img src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2024\/08\/noun-relation-7276407-300x300.png\" alt=\"Community icon.\" width=\"80\" height=\"80\" class=\"alignright\" \/>\r\n<h3 style=\"color: #792082;font-weight: bold\">From the Community<\/h3>\r\nDespite human rights protections, disabled people are often denied care or treated unfairly in the healthcare system. In the following clips, Alessia, Elizabeth, and Danielle describe experiences of discrimination, exclusion, and fear in seeking medical care.\r\n\r\n<strong>Alessia<\/strong>\r\n\r\n[audio wav=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Alessia-2-190425.wav\"][\/audio]\r\n\r\n<span>[h5p id=\"67\"]<\/span>\r\n\r\n<strong>Elizabeth<\/strong>\r\n\r\n[audio wav=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Elizabeth-190425.wav\"][\/audio]\r\n\r\n<span>[h5p id=\"68\"]<\/span>\r\n\r\n<strong>Danielle<\/strong>\r\n\r\n[audio wav=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Danielle-190425.wav\"][\/audio]\r\n\r\n[h5p id=\"69\"]\r\n\r\n<\/div>\r\n<!-- Media Moment: Mind Games Clip -->\r\n<div class=\"textbox\" style=\"border-left: 6px solid #7474C1;background-color: #f6f6fb;padding: 1em;margin-bottom: 2em\">\r\n\r\n<img src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/01\/noun-video-7467494-300x300.png\" alt=\"Video icon.\" width=\"66\" height=\"66\" class=\"alignright\" \/>\r\n<h3 style=\"color: #424294;font-weight: bold\">Media Moment<\/h3>\r\n<strong>Time: 1 minute, 29 seconds<\/strong>\r\n\r\nHere's a physician who offers a perspective on the many challenges to exercising the right to care covered in the module. They are discussing the <a href=\"https:\/\/www.sac-isc.gc.ca\/eng\/1572537161086\/1572537234517\">NIHB (Non-Insured Health Benefits) program<\/a> and its impacts on healthcare for Indigenous peoples.\r\n\r\nWatch the following video here, access it at the link below, or the transcript.\r\n\r\n[embed]https:\/\/www.youtube.com\/watch?v=PQrkVpVXecY[\/embed]\r\n\r\n<a href=\"https:\/\/youtu.be\/PQrkVpVXecY?si=Wmw2-FAYGllb_7nn\" target=\"_blank\" rel=\"noopener\">\u200bRestrictive Health Care Access for Indigenous Peoples | Mind Games\u200b<\/a>\r\n\r\n<span>[h5p id=\"70\"]<\/span>\r\n\r\nYou can also learn about patients experience of NIHB in this CBC article by Joy SpearChief-Morris: <a href=\"https:\/\/www.cbc.ca\/news\/indigenous\/nihb-health-benefits-supplies-9.7016282\"><em>Federal health benefits program for First Nations and Inuit 'frustrating' to deal with, say clients\u00a0<\/em><\/a>\r\n\r\n<\/div>","rendered":"<p>Despite all the human rights protections in law, disability is consistently the most frequent ground for the cases of discrimination that are brought before human rights commissions at the federal and provincial\/territorial levels in Canada \u2013 more than 40% of all cases in most jurisdictions (Canadian Human Rights Commission, 2015: Table 1) and over 50% in Ontario as of April-June 2024 (<button class=\"glossary-term\" aria-describedby=\"1324-884\">Human Rights Tribunal of Ontario [HRTO]<\/button>, 2024a). While the number of cases of discrimination in health care is not publicly reported, a quarter of all discrimination cases before the HRTO are about discrimination in the provision of goods, services, or facilities (HRTO, 2024b). Many of the decisions reached by the Tribunal involve health care providers as respondents (defendants) (e.g., hospitals, health foundations, physician services, medical associations, etc. \u2013 HRTO, 2024c).<\/p>\n<div class=\"textbox\" style=\"border-left: 6px solid #792082;background-color: #fdf6fd;padding: 1em;margin-bottom: 2em\">\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2024\/08\/noun-relation-7276407-300x300.png\" alt=\"Community icon.\" width=\"80\" height=\"80\" class=\"alignright\" \/><\/p>\n<h3 style=\"color: #792082;font-weight: bold\">From the Community<\/h3>\n<p>Despite human rights protections, disabled people are often denied care or treated unfairly in the healthcare system. In the following clips, Alessia, Elizabeth, and Danielle describe experiences of discrimination, exclusion, and fear in seeking medical care.<\/p>\n<p><strong>Alessia<\/strong><\/p>\n<p><!--[if lt IE 9]><script>document.createElement('audio');<\/script><![endif]--><br \/>\n<audio class=\"wp-audio-shortcode\" id=\"audio-1324-1\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/wav\" src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Alessia-2-190425.wav?_=1\" \/><a href=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Alessia-2-190425.wav\">https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Alessia-2-190425.wav<\/a><\/audio><\/p>\n<p><span><\/p>\n<div id=\"h5p-67\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-67\" class=\"h5p-iframe\" data-content-id=\"67\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Module 4 Transcript - From the Community: Alessia (2)\"><\/iframe><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><strong>Elizabeth<\/strong><\/p>\n<p><audio class=\"wp-audio-shortcode\" id=\"audio-1324-2\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/wav\" src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Elizabeth-190425.wav?_=2\" \/><a href=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Elizabeth-190425.wav\">https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Elizabeth-190425.wav<\/a><\/audio><\/p>\n<p><span><\/p>\n<div id=\"h5p-68\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-68\" class=\"h5p-iframe\" data-content-id=\"68\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Module 4 Transcript - From the Community: Elizabeth\"><\/iframe><\/div>\n<\/div>\n<p><\/span><\/p>\n<p><strong>Danielle<\/strong><\/p>\n<p><audio class=\"wp-audio-shortcode\" id=\"audio-1324-3\" preload=\"none\" style=\"width: 100%;\" controls=\"controls\"><source type=\"audio\/wav\" src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Danielle-190425.wav?_=3\" \/><a href=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Danielle-190425.wav\">https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/04\/Module-4-Danielle-190425.wav<\/a><\/audio><\/p>\n<div id=\"h5p-69\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-69\" class=\"h5p-iframe\" data-content-id=\"69\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Module 4 Transcript - From the Community: Daniella\"><\/iframe><\/div>\n<\/div>\n<\/div>\n<p><!-- Media Moment: Mind Games Clip --><\/p>\n<div class=\"textbox\" style=\"border-left: 6px solid #7474C1;background-color: #f6f6fb;padding: 1em;margin-bottom: 2em\">\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-content\/uploads\/sites\/422\/2025\/01\/noun-video-7467494-300x300.png\" alt=\"Video icon.\" width=\"66\" height=\"66\" class=\"alignright\" \/><\/p>\n<h3 style=\"color: #424294;font-weight: bold\">Media Moment<\/h3>\n<p><strong>Time: 1 minute, 29 seconds<\/strong><\/p>\n<p>Here&#8217;s a physician who offers a perspective on the many challenges to exercising the right to care covered in the module. They are discussing the <a href=\"https:\/\/www.sac-isc.gc.ca\/eng\/1572537161086\/1572537234517\">NIHB (Non-Insured Health Benefits) program<\/a> and its impacts on healthcare for Indigenous peoples.<\/p>\n<p>Watch the following video here, access it at the link below, or the transcript.<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Restrictive Health Care Access for Indigenous Peoples | Mind Games\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/PQrkVpVXecY?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p><a href=\"https:\/\/youtu.be\/PQrkVpVXecY?si=Wmw2-FAYGllb_7nn\" target=\"_blank\" rel=\"noopener\">\u200bRestrictive Health Care Access for Indigenous Peoples | Mind Games\u200b<\/a><\/p>\n<p><span><\/p>\n<div id=\"h5p-70\">\n<div class=\"h5p-iframe-wrapper\"><iframe id=\"h5p-iframe-70\" class=\"h5p-iframe\" data-content-id=\"70\" style=\"height:1px\" src=\"about:blank\" frameBorder=\"0\" scrolling=\"no\" title=\"Module 4 Transcript - Restrictive Health Care Access for Indigenous Peoples\u200b\"><\/iframe><\/div>\n<\/div>\n<p><\/span><\/p>\n<p>You can also learn about patients experience of NIHB in this CBC article by Joy SpearChief-Morris: <a href=\"https:\/\/www.cbc.ca\/news\/indigenous\/nihb-health-benefits-supplies-9.7016282\"><em>Federal health benefits program for First Nations and Inuit &#8216;frustrating&#8217; to deal with, say clients\u00a0<\/em><\/a><\/p>\n<\/div>\n<div class=\"glossary\"><div class=\"glossary__tooltip\" id=\"1324-884\" hidden><p>A tribunal that hears and rules on complaints relating to the Ontario Human Rights Code. Anyone who believes they have been discriminated against under the Code can bring an application to the Tribunal.<\/p>\n<\/div><\/div>","protected":false},"author":408,"menu_order":4,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-1324","chapter","type-chapter","status-publish","hentry"],"part":59,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapters\/1324","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/wp\/v2\/users\/408"}],"version-history":[{"count":11,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapters\/1324\/revisions"}],"predecessor-version":[{"id":1944,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapters\/1324\/revisions\/1944"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/parts\/59"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapters\/1324\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/wp\/v2\/media?parent=1324"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/pressbooks\/v2\/chapter-type?post=1324"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/wp\/v2\/contributor?post=1324"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/accessiblehealthcare\/wp-json\/wp\/v2\/license?post=1324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}