{"id":54,"date":"2019-09-18T15:25:19","date_gmt":"2019-09-18T19:25:19","guid":{"rendered":"https:\/\/pressbooks.library.ryerson.ca\/communicationnursing\/?post_type=chapter&p=54"},"modified":"2020-08-05T11:42:05","modified_gmt":"2020-08-05T15:42:05","slug":"types-of-interviewing-questions","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/communicationnursing\/chapter\/types-of-interviewing-questions\/","title":{"raw":"Types of Interviewing Questions","rendered":"Types of Interviewing Questions"},"content":{"raw":"There are three types of questions that guide the client interview.\r\n
    \r\n \t
  1. Closed-ended questions<\/li>\r\n \t
  2. Open-ended questions<\/li>\r\n \t
  3. Probing questions<\/li>\r\n<\/ol>\r\n \r\n\r\n\"\"\r\n\r\nFigure 2.4:<\/strong> Types of interviewing questions\r\n\r\n \r\n\r\nClosed-ended questions<\/strong> are direct questions that you ask when you are seeking precise information<\/strong>. These types of questions typically generate a short answer and do not facilitate a dialogue. Here are some examples in which the answers are typically one word:\r\n
      \r\n \t
    • \u201cDo you smoke?\u201d<\/li>\r\n \t
    • \u201cHave you been tested for tuberculosis?\u201d<\/li>\r\n \t
    • \u201cWhat year were you born?\u201d<\/li>\r\n \t
    • \u201cDo you take the medication as directed?\u201d<\/li>\r\n \t
    • \u201cWhen did your rash start?\u201d<\/li>\r\n<\/ul>\r\nOpen-ended questions<\/strong> are types of questions that invite the client to share<\/strong> descriptive answers, open up about their experience, and answer in a way that is most relevant or comfortable from their perspective. In response to open-ended questions, clients typically talk in sentences and may even tell stories (as opposed to the short answers to closed-ended questions). Although clients may provide a short answer, this type of question still provides the opportunity for you to probe further. Here are some examples:\r\n
        \r\n \t
      • \u201cWhat was going on in your life when you first started feeling depressed?\u201d<\/li>\r\n \t
      • \u201cTell me about when you first started smoking.\u201d<\/li>\r\n \t
      • \u201cHow have you been feeling in the past week?\u201d<\/li>\r\n \t
      • \u201cTell me about the challenges you are having with your medication regimen?<\/li>\r\n<\/ul>\r\nYou should listen to the answer carefully so that you can authentically respond to what the client said and possibly probe further.\r\n\r\nProbing questions<\/strong> are types of questions and statements that allow you to gather more<\/strong> subjective data based on a client\u2019s response. These types of questions can also be used to summarize and clarify a client\u2019s response or resolve discrepancies that you identify. These questions and statements can be open- or closed-ended. Here are some examples:\r\n
          \r\n \t
        • \u201cTell me more.\u201d<\/li>\r\n \t
        • \u201cHow did that affect you?\u201d<\/li>\r\n \t
        • \u201cWhen talking about your health, you said \u2018don\u2019t cross the bridge til you come to it,\u2019 can you tell me what you mean by that?\u201d<\/li>\r\n \t
        • \u201cYou said that you are doing \u2018well\u2019 since your partner\u2019s death, but I noticed that you are teary eyed as you are speaking about them. Can you talk a bit about that?\u201d<\/li>\r\n<\/ul>\r\n \r\n
          \r\n

          Points of Consideration<\/strong><\/p>\r\n\r\n<\/header>\r\n

          \r\n\r\nLearning how to respond <\/strong>\r\n\r\nSometimes you won\u2019t know how to respond when a client says something. For example, they may say something that you don\u2019t understand or something that surprises you or takes you off guard. You may consider responding with statements like, \u201cTell me more\u201d or \u201cTell me more about what you mean by that.\u201d Avoid statements that may conjure judgement such as \u201cwhy\u201d or \u201chow come\u201d \u2013 these statements can be interpreted as a demand for an explanation and make the client feel defensive.\r\n\r\n<\/div>\r\n<\/div>\r\n

          Activity: Check Your Understanding<\/h2>\r\n[h5p id=\"18\"]","rendered":"

          There are three types of questions that guide the client interview.<\/p>\n

            \n
          1. Closed-ended questions<\/li>\n
          2. Open-ended questions<\/li>\n
          3. Probing questions<\/li>\n<\/ol>\n

             <\/p>\n

            \"\"<\/p>\n

            Figure 2.4:<\/strong> Types of interviewing questions<\/p>\n

             <\/p>\n

            Closed-ended questions<\/strong> are direct questions that you ask when you are seeking precise information<\/strong>. These types of questions typically generate a short answer and do not facilitate a dialogue. Here are some examples in which the answers are typically one word:<\/p>\n

              \n
            • \u201cDo you smoke?\u201d<\/li>\n
            • \u201cHave you been tested for tuberculosis?\u201d<\/li>\n
            • \u201cWhat year were you born?\u201d<\/li>\n
            • \u201cDo you take the medication as directed?\u201d<\/li>\n
            • \u201cWhen did your rash start?\u201d<\/li>\n<\/ul>\n

              Open-ended questions<\/strong> are types of questions that invite the client to share<\/strong> descriptive answers, open up about their experience, and answer in a way that is most relevant or comfortable from their perspective. In response to open-ended questions, clients typically talk in sentences and may even tell stories (as opposed to the short answers to closed-ended questions). Although clients may provide a short answer, this type of question still provides the opportunity for you to probe further. Here are some examples:<\/p>\n

                \n
              • \u201cWhat was going on in your life when you first started feeling depressed?\u201d<\/li>\n
              • \u201cTell me about when you first started smoking.\u201d<\/li>\n
              • \u201cHow have you been feeling in the past week?\u201d<\/li>\n
              • \u201cTell me about the challenges you are having with your medication regimen?<\/li>\n<\/ul>\n

                You should listen to the answer carefully so that you can authentically respond to what the client said and possibly probe further.<\/p>\n

                Probing questions<\/strong> are types of questions and statements that allow you to gather more<\/strong> subjective data based on a client\u2019s response. These types of questions can also be used to summarize and clarify a client\u2019s response or resolve discrepancies that you identify. These questions and statements can be open- or closed-ended. Here are some examples:<\/p>\n

                  \n
                • \u201cTell me more.\u201d<\/li>\n
                • \u201cHow did that affect you?\u201d<\/li>\n
                • \u201cWhen talking about your health, you said \u2018don\u2019t cross the bridge til you come to it,\u2019 can you tell me what you mean by that?\u201d<\/li>\n
                • \u201cYou said that you are doing \u2018well\u2019 since your partner\u2019s death, but I noticed that you are teary eyed as you are speaking about them. Can you talk a bit about that?\u201d<\/li>\n<\/ul>\n

                   <\/p>\n

                  \n
                  \n

                  Points of Consideration<\/strong><\/p>\n<\/header>\n

                  \n

                  Learning how to respond <\/strong><\/p>\n

                  Sometimes you won\u2019t know how to respond when a client says something. For example, they may say something that you don\u2019t understand or something that surprises you or takes you off guard. You may consider responding with statements like, \u201cTell me more\u201d or \u201cTell me more about what you mean by that.\u201d Avoid statements that may conjure judgement such as \u201cwhy\u201d or \u201chow come\u201d \u2013 these statements can be interpreted as a demand for an explanation and make the client feel defensive.<\/p>\n<\/div>\n<\/div>\n

                  Activity: Check Your Understanding<\/h2>\n
                  \n