{"id":4,"date":"2020-11-09T11:52:15","date_gmt":"2020-11-09T16:52:15","guid":{"rendered":"https:\/\/pressbooks.library.ryerson.ca\/mediaucracy\/2020\/11\/09\/introduction\/"},"modified":"2022-01-05T11:07:35","modified_gmt":"2022-01-05T16:07:35","slug":"introduction","status":"publish","type":"front-matter","link":"https:\/\/pressbooks.library.torontomu.ca\/mediaucracy\/front-matter\/introduction\/","title":{"raw":"INTRODUCTION: THE CASE FOR GLOBALITY","rendered":"INTRODUCTION: THE CASE FOR GLOBALITY"},"content":{"raw":"<div class=\"chapter-header\">\r\n<h2 class=\"chapter-title\"><span style=\"color: #808080;font-size: larger\">INTRODUCTION<\/span><\/h2>\r\n<h2 class=\"chapter-subtitle\"><span style=\"color: #333333;font-size: larger\">THE CASE FOR GLOBALITY<\/span><\/h2>\r\n<\/div>\r\n<blockquote>\r\n<p class=\"p1\" style=\"text-align: justify\"><span style=\"color: #808080\"><i>\u201cOur whole approach has been myopic and protectionist. Suddenly we\u2019re not prepared. We\u2019re not prepared philosophically, with the government policies, or the economics. You now have a hick-town mindset in a big, big metropolis called the world cultural industry.<\/i><i>\u201d<sup><span class=\"s1\">1<\/span><\/sup><\/i><\/span><\/p>\r\n<\/blockquote>\r\n<p class=\"p1\"><span style=\"color: #000000\">Everyone knows: <em>how<\/em> we watch TV has changed. Yet, <em>what<\/em> we watch has not: good stories, well told. And we are watching more TV than ever. While the TV distribution market has become borderless, global and online, we (the audience) have benefited from content abundance. There\u2019s more great TV, at less cost, to watch anytime, anywhere, on any screen.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">Per the classic real estate joke, the three factors that matter most in TV are these: Audience, audience, audience.<sup><span class=\"s1\">2\u00a0 <\/span><\/sup>In a way, this sums up this book\u2019s approach. However, the approach is no joke; this book is a serious business analysis of Canadian TV that follows the money to the core of the policy problem. There it finds a structural fault embedded in the original design of the TV value chain that impacts the popularity of Canadian TV. Flouting the audience rule, a Canadian mediaucracy was built to meet the goal of the industry to supply jobs, together with the goal of the government to meet a legal stipulation to supply TV content to the domestic audience. Canadian TV was never designed to meet the needs of Canadian TV audiences and certainly not to respond to the demands of global audiences.\u00a0<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">Amidst today\u2019s transformational backdrop, the purpose of this book is to definitively solve the problem that has plagued Canadian TV since it began: lack of audience and therefore, lack of money. After more than five decades of a Canadian TV policy framework, the Canadian TV industry has not become financially self-sustaining.\u00a0 Canadian TV remains dependent on public funds. At the same time, domestic and global demand for TV is at historic levels. This book demonstrates that this is a policy problem, not a creative one. And it is fixable. The problem to be explored is not rooted in a resistance to digital shift. It stems from resistance to mind shift. The necessary mind shift is to a new goal of globality, which means global reach plus content popularity. The formula is straightforward: global + popularity = globality.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">This book\u2019s subject is the high-budget, scripted, commercial TV entertainment that was formerly broadcast 8-11 pm and was known as prime time, long-form, or premium TV. This genre has been the financial engine of TV since the platform\u2019s invention in the early 1950\u2019s. Now, well into the streaming era, it\u2019s often known simply as TV, so for the sake of simplicity, that\u2019s what it will be called in this book. A further qualification is that the term Canadian TV, in this book, refers to English-language prime time TV because it accounts for about two-thirds of official Canadian content. French-language TV has never been subject to the popularity challenges of English-language Canadian TV. French-language TV, at least partly because it is in French, is often decisively popular with Canada\u2019s French-speaking audiences. French-language TV policy deserves its own book in entirety.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">Canada has lost time adapting to the global, online era. Canadian TV policy remains guided by protecting its domestic Canadian audience of 37M from foreign programs and digital companies that the industry calls global giants. Many nations are producing TV hits that aim to entertain a potential audience of the planet\u2019s 5 billion Internet-enabled consumers. It\u2019s been new rules for a while, but Canada is still playing by old policies. A once brilliant industry remains fractured and facing backwards, failing to see the single, unsolved policy problem relevant to the global, online era: a need for globality.<\/span><\/p>\r\n\r\n<h1 class=\"p1\"><span style=\"color: #000000\">Commitment to globality<\/span><\/h1>\r\n<p class=\"p1\"><span style=\"color: #000000\">I argue that next level success is close. Today, any nation can reach large audiences anywhere in the world, and many do. A compelling example of what globality could mean for the Canadian TV sector was recently delivered by the Emmy Awards sweep by the Canadian series <i>Schitt\u2019s Creek. <\/i>Don\u2019t be fooled -- the show\u2019s success doesn\u2019t prove the policy framework is working fine. As the joke goes, even a broken clock is right twice a day. The \u201cschweep\u201d<sup><span class=\"s1\">3 <\/span><\/sup>is important because it shows what can happen when strong creative connects with a global market. Rather than a win for Canada\u2019s mediaucracy, the show is a demonstration of the power of market demand, the potential of meritocracy, and a global ethos that breathes audience, audience, audience.<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">Others besides myself see what\u2019s at stake. Some of their voices, Canadian A-list producers, showrunners, production executives and policymakers, some working in Hollywood, in interviews never before published, are loud and clear throughout the book. They argue passionately for Canada to get in to win it \u2014 the global audience.<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian CEO frames the problem: \u201cWhen you over-subsidize and over-regulate an industry, you suck out all the competitive will and create a lazy culture. If the numbers don\u2019t matter, why do you need to compete?\u201d<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian creative in Hollywood calls Canadian TV development \u201cwarped, broken, and a bridge to nowhere.\u201d<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian executive worries that the framework rewards mediocrity: \"If you can do an OK show and get renewed, why would you do a great one?\u201d<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">My sources assert that \u201cthe DNA of the Canadian system needs to change,\u201d and that \u201cthe rules don\u2019t make any sense anymore.\u201d They suggest \u201cthe whole thing should be blown open\u201d and Canada must \u201cfigure this out, stop complaining and just get on with it.\u201d<\/span><\/p>\r\n<p class=\"p3\"><span style=\"color: #000000\">The story of Canada TV policy\u2019s collision with the online era is told in three parts:<\/span><\/p>\r\n<p class=\"p4 indent\"><span style=\"color: #000000\">(I) THE PRESENT:\u00a0 Why Canada hasn\u2019t made global hits<\/span><\/p>\r\n<p class=\"p4 indent\"><span style=\"color: #000000\">(II) THE PAST:\u00a0 A 100 year paradox<\/span><\/p>\r\n<p class=\"p5 indent\"><span style=\"color: #000000\">(III) THE FUTURE:\u00a0 How Canada can make global hits<\/span><\/p>\r\n\r\n<h2 class=\"p1\"><span style=\"color: #000000\">PART I\/THE PRESENT: <\/span><\/h2>\r\n<h2 class=\"p1\"><span style=\"color: #000000\">WHY CANADA HASN\u2019T MADE GLOBAL HITS<\/span><\/h2>\r\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 1: TV POLICY UP IN FLAMES <\/b>answers \u201cwhy is this happening?\u201d with an overview anchored by a metaphor for Canada\u2019s collision with the online era. The reason why change is needed is that a three-alarm fire threatens the three financial pillars of Canada\u2019s 20th century TV policy framework: (1) linear broadcasting profits; (2) cable technology profits; and (3) territorial monetization of premium TV. While these consequences are unintended, a new approach has not yet been envisioned, one that serves producers' 21st century needs.\u00a0 More simply, Canada hasn't made global TV hits because that wasn't the goal. Make it the goal, and it will happen.\u00a0<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 2: INDUSTRY WEIGHS IN <\/b>listens to top-tier Canadian showrunners, producers, development executives, and policymakers, many of them early responders who sound the alarm on the policy framework.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 3: FOLLOW THE MONEY <\/b>follows the money, demonstrating that the root cause of unpopularity is not the creative. Canada is teeming with very talented producers, creators, development executives, and policymakers. The problem is the underlying value chain structure of the policy framework \u2014 how money flows through it.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 4: OTHER COUNTRIES DO GLOBALITY <\/b>explores TV from four of many countries making global TV hits. Each is salient to Canada\u2019s situation: Denmark, Israel, South Korea and the UK.<\/span><\/p>\r\n\r\n<h2 class=\"p1\"><span style=\"color: #000000\">PART II\/THE PAST: A 100 YEAR PARADOX<\/span><\/h2>\r\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 5: 20<\/b><sup><span class=\"s1\"><b>TH <\/b><\/span><\/sup><b>CENTURY\/BRILLIANT INNOVATION <\/b>illuminates how 20th century goals were achieved with a chronology from 1929-1999 that includes original research on two game-changing policies. Simultaneous substitution (a.k.a. AmCon for CanCon) financed broadcasting and production, while the 10-point system built a world-class media workforce. The chapter concludes with CRTC\u2019s May 1999 decision promising an open Internet.<\/span><\/p>\r\n<p class=\"p1\"><span style=\"color: #000000\"><b>CHAPTER 6: 21<\/b><sup><span class=\"s1\"><b>ST <\/b><\/span><\/sup><b>CENTURY\/FACING BACKWARDS <\/b>documents recent TV policy history. Four federal inquiries since 2014 have explored the same issue: The impact of digital disruption. A few weeks after the final report, in January 2020, the global pandemic shuttered TV production the world over, including in Canada.<\/span><\/p>\r\n\r\n<h2 class=\"p2\"><span style=\"color: #000000\">PART III\/THE FUTURE: <\/span><\/h2>\r\n<h2 class=\"p2\"><span style=\"color: #000000\">HOW CANADA CAN MAKE GLOBAL TV HITS<\/span><\/h2>\r\n<p class=\"p1\"><span style=\"color: #000000\"><strong>CHAPTER 7: FIVE STEPS TO GLOBALITY<\/strong> is a singular chapter that shows how to get globality done. Five steps deliver a critical path to purpose-driven, evidence-based TV policy for the global, online era:\u00a0<\/span><\/p>\r\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>1: <\/b><i>New goal: <\/i>TV hits that maximize popularity around the world<\/span><\/p>\r\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>2: <\/b><i>New policy purpose: <\/i>Incentivize globality (global reach and must-see content)<\/span><\/p>\r\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>3: <\/b><i>New policy strategy: <\/i>POM (Production Optimization Model) to COM (Content Optimization Model)<\/span><\/p>\r\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>4: <\/b><em>N<\/em><i>ew instrument<\/i>: G-Score, a sliding scale matrix that is producer accessed, platform agnostic, pivots on market performance, and will not harm production strength<\/span><\/p>\r\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>5: <\/b><i>New measurement focus: <\/i>PM (Production metrics) to AM (Audience Metrics)<\/span><\/p>\r\n\r\n<h1 class=\"p1\"><span style=\"color: #000000\">Digital shift to mind shift<\/span><\/h1>\r\n<p class=\"p2\"><span style=\"color: #000000\">As a policy historian, I know digital shift to online TV access is not the problem. Canada\u2019s telecommunications companies invest billions to stay technologically current and financially robust. Being technologically current is even mandated by Canada\u2019s <i>Broadcasting Act<\/i>. The hurdle is a mind shift from domestic supply to global demand. Global audiences for Canadian TV will bring revenue and soft power.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">As a policy theorist, I admire iconic thinkers such as Harvard\u2019s Clayton Christensen and Michael E. Porter, who observed that passionate defense of a status quo \u2014 by legacy stakeholders in any industry \u2014 is the rule, not the exception.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">As a teacher of MBA and MA students, I know that Generations Y and Z are exuberant global citizens. When we discuss Canadian media, my students cannot comprehend either the protectionist instinct or the anger at global media companies.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">Following the money empowered me to solve the puzzle of how to future-proof Canada\u2019s policy framework without inflicting harm on hard-won strengths. Yet, if we do what we've always done, we'll get what we've always gotten. As I've been quoted, the new goal must be to \u201cmake popular content and exploit it globally.\"<sup><span class=\"s1\">4 <\/span><\/sup>Globality will mean shifting from making shows to making hits, from mediaucracy towards meritocracy, and shifting the money \u201cfrom national profits on global hits to global profits on national hits.\u201d<sup><span class=\"s1\">5 <\/span><\/sup>This perspective is transferable to any country and\/or any industry entrenched in old ways that resist the global dynamics of the Fourth Industrial Revolution, transformations that have accelerated in the pandemic era.<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">Before beginning, I will table two caveats that are related to the acceleration of entertainment distribution disruption. Both deserve attention.\u00a0<\/span><\/p>\r\n<p class=\"p2\"><span style=\"color: #000000\">First, following the money in <i>entertainment <\/i>TV did not resolve \u2014 and was not intended to \u2014 the crisis caused by the digital distribution of <i>information <\/i>via the Internet, i.e. the infocalypse. <\/span><span style=\"color: #000000\">Unlike in entertainment, digital distribution has disrupted, not just <i>how<\/i>, but <i>what <\/i>information is consumed. While undoubtedly unintended by the inventors of the tech, the consequences of digitally delivered dis- and mis-information have been global, political, and tragic.\u00a0 There is much to be figured out.\u00a0 This includes acknowledging that every single technology, since fire and the wheel, has been deployed for human evil. The Internet, similar to the printing press, is a messenger. For Canada, a bright spot was illuminated during the 2021 CRTC hearing on the CBC, which suggested that the universality and popularity of CBC radio may have helped provide our diverse country with a level of social cohesiveness not found in the U.S. Also, the designation, in January 2021, by the Canadian government, of the Proud Boys as an extremist organization helps delineate illegal content from the vaste cache of borderline content in a democracy that treasures free speech.<\/span><\/p>\r\n<p class=\"p1\"><span style=\"color: #000000\">Second, following the money in entertainment TV also did not resolve the heart wrenching reveal, accelerated by the pandemic, of so many raw discrepancies and long-tolerated inequities along parameters of race, gender, ethnicity, religion, ability, age, work, wealth, and more. Moreover, these crises are connected to the infocalypse because disinformation caused many to distrust and disobey public health measures, actions that strengthened the impact of the virus, which in turn further weakened the economy \u2014 for example anti-mask demonstrations across Canada. Many sectors, including the TV industry, must address and repair long-standing injustices. In these few months, Canada\u2019s TV industry and policymakers have begun this critical work.<\/span><\/p>\r\n<p class=\"p1\"><span style=\"color: #000000\">Much has been written on these challenges. Much more will and should be. While neither of these two journeys is this book\u2019s story, an outcome of the policy solutions set forth in this book could be the freeing up of public funds so they can be directed towards solving these other issues.<\/span><\/p>\r\n<p class=\"p1\"><span style=\"color: #000000\">In proposing the analyses herein, I stand on the shoulders of amazing policy thinkers and innovators who preceded me and set a very high bar for Canadian policymaking. Thus said, I want to be clear that the views herein are my own and in no way represent those of Ryerson University. I realize readers may not agree with the ideas. Where the arguments are critical, they are critiques of policy \u2014 <i>not <\/i>people. Discussion is truly welcome. A message that guided me through the writing was Einstein\u2019s: You can\u2019t solve a problem with the same level of thinking that caused it.<\/span><\/p>\r\n<p class=\"p1\"><span style=\"color: #000000\">I hope you will be as galvanized as I am by these words with which I end the book, spoken by a Canadian TV executive: \u201cAren\u2019t we masters of our own destiny? If we made the rules, we can change them.\u201d\u00a0<\/span><\/p>\r\n<p class=\"p2\" style=\"text-align: right\"><span style=\"color: #000000\">Irene S. Berkowitz, PhD<\/span><\/p>","rendered":"<div class=\"chapter-header\">\n<h2 class=\"chapter-title\"><span style=\"color: #808080;font-size: larger\">INTRODUCTION<\/span><\/h2>\n<h2 class=\"chapter-subtitle\"><span style=\"color: #333333;font-size: larger\">THE CASE FOR GLOBALITY<\/span><\/h2>\n<\/div>\n<blockquote>\n<p class=\"p1\" style=\"text-align: justify\"><span style=\"color: #808080\"><i>\u201cOur whole approach has been myopic and protectionist. Suddenly we\u2019re not prepared. We\u2019re not prepared philosophically, with the government policies, or the economics. You now have a hick-town mindset in a big, big metropolis called the world cultural industry.<\/i><i>\u201d<sup><span class=\"s1\">1<\/span><\/sup><\/i><\/span><\/p>\n<\/blockquote>\n<p class=\"p1\"><span style=\"color: #000000\">Everyone knows: <em>how<\/em> we watch TV has changed. Yet, <em>what<\/em> we watch has not: good stories, well told. And we are watching more TV than ever. While the TV distribution market has become borderless, global and online, we (the audience) have benefited from content abundance. There\u2019s more great TV, at less cost, to watch anytime, anywhere, on any screen.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">Per the classic real estate joke, the three factors that matter most in TV are these: Audience, audience, audience.<sup><span class=\"s1\">2\u00a0 <\/span><\/sup>In a way, this sums up this book\u2019s approach. However, the approach is no joke; this book is a serious business analysis of Canadian TV that follows the money to the core of the policy problem. There it finds a structural fault embedded in the original design of the TV value chain that impacts the popularity of Canadian TV. Flouting the audience rule, a Canadian mediaucracy was built to meet the goal of the industry to supply jobs, together with the goal of the government to meet a legal stipulation to supply TV content to the domestic audience. Canadian TV was never designed to meet the needs of Canadian TV audiences and certainly not to respond to the demands of global audiences.\u00a0<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">Amidst today\u2019s transformational backdrop, the purpose of this book is to definitively solve the problem that has plagued Canadian TV since it began: lack of audience and therefore, lack of money. After more than five decades of a Canadian TV policy framework, the Canadian TV industry has not become financially self-sustaining.\u00a0 Canadian TV remains dependent on public funds. At the same time, domestic and global demand for TV is at historic levels. This book demonstrates that this is a policy problem, not a creative one. And it is fixable. The problem to be explored is not rooted in a resistance to digital shift. It stems from resistance to mind shift. The necessary mind shift is to a new goal of globality, which means global reach plus content popularity. The formula is straightforward: global + popularity = globality.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">This book\u2019s subject is the high-budget, scripted, commercial TV entertainment that was formerly broadcast 8-11 pm and was known as prime time, long-form, or premium TV. This genre has been the financial engine of TV since the platform\u2019s invention in the early 1950\u2019s. Now, well into the streaming era, it\u2019s often known simply as TV, so for the sake of simplicity, that\u2019s what it will be called in this book. A further qualification is that the term Canadian TV, in this book, refers to English-language prime time TV because it accounts for about two-thirds of official Canadian content. French-language TV has never been subject to the popularity challenges of English-language Canadian TV. French-language TV, at least partly because it is in French, is often decisively popular with Canada\u2019s French-speaking audiences. French-language TV policy deserves its own book in entirety.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">Canada has lost time adapting to the global, online era. Canadian TV policy remains guided by protecting its domestic Canadian audience of 37M from foreign programs and digital companies that the industry calls global giants. Many nations are producing TV hits that aim to entertain a potential audience of the planet\u2019s 5 billion Internet-enabled consumers. It\u2019s been new rules for a while, but Canada is still playing by old policies. A once brilliant industry remains fractured and facing backwards, failing to see the single, unsolved policy problem relevant to the global, online era: a need for globality.<\/span><\/p>\n<h1 class=\"p1\"><span style=\"color: #000000\">Commitment to globality<\/span><\/h1>\n<p class=\"p1\"><span style=\"color: #000000\">I argue that next level success is close. Today, any nation can reach large audiences anywhere in the world, and many do. A compelling example of what globality could mean for the Canadian TV sector was recently delivered by the Emmy Awards sweep by the Canadian series <i>Schitt\u2019s Creek. <\/i>Don\u2019t be fooled &#8212; the show\u2019s success doesn\u2019t prove the policy framework is working fine. As the joke goes, even a broken clock is right twice a day. The \u201cschweep\u201d<sup><span class=\"s1\">3 <\/span><\/sup>is important because it shows what can happen when strong creative connects with a global market. Rather than a win for Canada\u2019s mediaucracy, the show is a demonstration of the power of market demand, the potential of meritocracy, and a global ethos that breathes audience, audience, audience.<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">Others besides myself see what\u2019s at stake. Some of their voices, Canadian A-list producers, showrunners, production executives and policymakers, some working in Hollywood, in interviews never before published, are loud and clear throughout the book. They argue passionately for Canada to get in to win it \u2014 the global audience.<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian CEO frames the problem: \u201cWhen you over-subsidize and over-regulate an industry, you suck out all the competitive will and create a lazy culture. If the numbers don\u2019t matter, why do you need to compete?\u201d<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian creative in Hollywood calls Canadian TV development \u201cwarped, broken, and a bridge to nowhere.\u201d<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">A Canadian executive worries that the framework rewards mediocrity: &#8220;If you can do an OK show and get renewed, why would you do a great one?\u201d<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">My sources assert that \u201cthe DNA of the Canadian system needs to change,\u201d and that \u201cthe rules don\u2019t make any sense anymore.\u201d They suggest \u201cthe whole thing should be blown open\u201d and Canada must \u201cfigure this out, stop complaining and just get on with it.\u201d<\/span><\/p>\n<p class=\"p3\"><span style=\"color: #000000\">The story of Canada TV policy\u2019s collision with the online era is told in three parts:<\/span><\/p>\n<p class=\"p4 indent\"><span style=\"color: #000000\">(I) THE PRESENT:\u00a0 Why Canada hasn\u2019t made global hits<\/span><\/p>\n<p class=\"p4 indent\"><span style=\"color: #000000\">(II) THE PAST:\u00a0 A 100 year paradox<\/span><\/p>\n<p class=\"p5 indent\"><span style=\"color: #000000\">(III) THE FUTURE:\u00a0 How Canada can make global hits<\/span><\/p>\n<h2 class=\"p1\"><span style=\"color: #000000\">PART I\/THE PRESENT: <\/span><\/h2>\n<h2 class=\"p1\"><span style=\"color: #000000\">WHY CANADA HASN\u2019T MADE GLOBAL HITS<\/span><\/h2>\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 1: TV POLICY UP IN FLAMES <\/b>answers \u201cwhy is this happening?\u201d with an overview anchored by a metaphor for Canada\u2019s collision with the online era. The reason why change is needed is that a three-alarm fire threatens the three financial pillars of Canada\u2019s 20th century TV policy framework: (1) linear broadcasting profits; (2) cable technology profits; and (3) territorial monetization of premium TV. While these consequences are unintended, a new approach has not yet been envisioned, one that serves producers&#8217; 21st century needs.\u00a0 More simply, Canada hasn&#8217;t made global TV hits because that wasn&#8217;t the goal. Make it the goal, and it will happen.\u00a0<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 2: INDUSTRY WEIGHS IN <\/b>listens to top-tier Canadian showrunners, producers, development executives, and policymakers, many of them early responders who sound the alarm on the policy framework.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 3: FOLLOW THE MONEY <\/b>follows the money, demonstrating that the root cause of unpopularity is not the creative. Canada is teeming with very talented producers, creators, development executives, and policymakers. The problem is the underlying value chain structure of the policy framework \u2014 how money flows through it.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 4: OTHER COUNTRIES DO GLOBALITY <\/b>explores TV from four of many countries making global TV hits. Each is salient to Canada\u2019s situation: Denmark, Israel, South Korea and the UK.<\/span><\/p>\n<h2 class=\"p1\"><span style=\"color: #000000\">PART II\/THE PAST: A 100 YEAR PARADOX<\/span><\/h2>\n<p class=\"p2\"><span style=\"color: #000000\"><b>CHAPTER 5: 20<\/b><sup><span class=\"s1\"><b>TH <\/b><\/span><\/sup><b>CENTURY\/BRILLIANT INNOVATION <\/b>illuminates how 20th century goals were achieved with a chronology from 1929-1999 that includes original research on two game-changing policies. Simultaneous substitution (a.k.a. AmCon for CanCon) financed broadcasting and production, while the 10-point system built a world-class media workforce. The chapter concludes with CRTC\u2019s May 1999 decision promising an open Internet.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000\"><b>CHAPTER 6: 21<\/b><sup><span class=\"s1\"><b>ST <\/b><\/span><\/sup><b>CENTURY\/FACING BACKWARDS <\/b>documents recent TV policy history. Four federal inquiries since 2014 have explored the same issue: The impact of digital disruption. A few weeks after the final report, in January 2020, the global pandemic shuttered TV production the world over, including in Canada.<\/span><\/p>\n<h2 class=\"p2\"><span style=\"color: #000000\">PART III\/THE FUTURE: <\/span><\/h2>\n<h2 class=\"p2\"><span style=\"color: #000000\">HOW CANADA CAN MAKE GLOBAL TV HITS<\/span><\/h2>\n<p class=\"p1\"><span style=\"color: #000000\"><strong>CHAPTER 7: FIVE STEPS TO GLOBALITY<\/strong> is a singular chapter that shows how to get globality done. Five steps deliver a critical path to purpose-driven, evidence-based TV policy for the global, online era:\u00a0<\/span><\/p>\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>1: <\/b><i>New goal: <\/i>TV hits that maximize popularity around the world<\/span><\/p>\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>2: <\/b><i>New policy purpose: <\/i>Incentivize globality (global reach and must-see content)<\/span><\/p>\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>3: <\/b><i>New policy strategy: <\/i>POM (Production Optimization Model) to COM (Content Optimization Model)<\/span><\/p>\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>4: <\/b><em>N<\/em><i>ew instrument<\/i>: G-Score, a sliding scale matrix that is producer accessed, platform agnostic, pivots on market performance, and will not harm production strength<\/span><\/p>\n<p class=\"p3 indent\"><span style=\"color: #000000\"><b>5: <\/b><i>New measurement focus: <\/i>PM (Production metrics) to AM (Audience Metrics)<\/span><\/p>\n<h1 class=\"p1\"><span style=\"color: #000000\">Digital shift to mind shift<\/span><\/h1>\n<p class=\"p2\"><span style=\"color: #000000\">As a policy historian, I know digital shift to online TV access is not the problem. Canada\u2019s telecommunications companies invest billions to stay technologically current and financially robust. Being technologically current is even mandated by Canada\u2019s <i>Broadcasting Act<\/i>. The hurdle is a mind shift from domestic supply to global demand. Global audiences for Canadian TV will bring revenue and soft power.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">As a policy theorist, I admire iconic thinkers such as Harvard\u2019s Clayton Christensen and Michael E. Porter, who observed that passionate defense of a status quo \u2014 by legacy stakeholders in any industry \u2014 is the rule, not the exception.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">As a teacher of MBA and MA students, I know that Generations Y and Z are exuberant global citizens. When we discuss Canadian media, my students cannot comprehend either the protectionist instinct or the anger at global media companies.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">Following the money empowered me to solve the puzzle of how to future-proof Canada\u2019s policy framework without inflicting harm on hard-won strengths. Yet, if we do what we&#8217;ve always done, we&#8217;ll get what we&#8217;ve always gotten. As I&#8217;ve been quoted, the new goal must be to \u201cmake popular content and exploit it globally.&#8221;<sup><span class=\"s1\">4 <\/span><\/sup>Globality will mean shifting from making shows to making hits, from mediaucracy towards meritocracy, and shifting the money \u201cfrom national profits on global hits to global profits on national hits.\u201d<sup><span class=\"s1\">5 <\/span><\/sup>This perspective is transferable to any country and\/or any industry entrenched in old ways that resist the global dynamics of the Fourth Industrial Revolution, transformations that have accelerated in the pandemic era.<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">Before beginning, I will table two caveats that are related to the acceleration of entertainment distribution disruption. Both deserve attention.\u00a0<\/span><\/p>\n<p class=\"p2\"><span style=\"color: #000000\">First, following the money in <i>entertainment <\/i>TV did not resolve \u2014 and was not intended to \u2014 the crisis caused by the digital distribution of <i>information <\/i>via the Internet, i.e. the infocalypse. <\/span><span style=\"color: #000000\">Unlike in entertainment, digital distribution has disrupted, not just <i>how<\/i>, but <i>what <\/i>information is consumed. While undoubtedly unintended by the inventors of the tech, the consequences of digitally delivered dis- and mis-information have been global, political, and tragic.\u00a0 There is much to be figured out.\u00a0 This includes acknowledging that every single technology, since fire and the wheel, has been deployed for human evil. The Internet, similar to the printing press, is a messenger. For Canada, a bright spot was illuminated during the 2021 CRTC hearing on the CBC, which suggested that the universality and popularity of CBC radio may have helped provide our diverse country with a level of social cohesiveness not found in the U.S. Also, the designation, in January 2021, by the Canadian government, of the Proud Boys as an extremist organization helps delineate illegal content from the vaste cache of borderline content in a democracy that treasures free speech.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000\">Second, following the money in entertainment TV also did not resolve the heart wrenching reveal, accelerated by the pandemic, of so many raw discrepancies and long-tolerated inequities along parameters of race, gender, ethnicity, religion, ability, age, work, wealth, and more. Moreover, these crises are connected to the infocalypse because disinformation caused many to distrust and disobey public health measures, actions that strengthened the impact of the virus, which in turn further weakened the economy \u2014 for example anti-mask demonstrations across Canada. Many sectors, including the TV industry, must address and repair long-standing injustices. In these few months, Canada\u2019s TV industry and policymakers have begun this critical work.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000\">Much has been written on these challenges. Much more will and should be. While neither of these two journeys is this book\u2019s story, an outcome of the policy solutions set forth in this book could be the freeing up of public funds so they can be directed towards solving these other issues.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000\">In proposing the analyses herein, I stand on the shoulders of amazing policy thinkers and innovators who preceded me and set a very high bar for Canadian policymaking. Thus said, I want to be clear that the views herein are my own and in no way represent those of Ryerson University. I realize readers may not agree with the ideas. Where the arguments are critical, they are critiques of policy \u2014 <i>not <\/i>people. Discussion is truly welcome. A message that guided me through the writing was Einstein\u2019s: You can\u2019t solve a problem with the same level of thinking that caused it.<\/span><\/p>\n<p class=\"p1\"><span style=\"color: #000000\">I hope you will be as galvanized as I am by these words with which I end the book, spoken by a Canadian TV executive: \u201cAren\u2019t we masters of our own destiny? If we made the rules, we can change them.\u201d\u00a0<\/span><\/p>\n<p class=\"p2\" style=\"text-align: right\"><span style=\"color: #000000\">Irene S. 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