{"id":136,"date":"2024-03-06T01:11:41","date_gmt":"2024-03-06T06:11:41","guid":{"rendered":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/?post_type=chapter&#038;p=136"},"modified":"2024-04-10T07:57:15","modified_gmt":"2024-04-10T11:57:15","slug":"2-1","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/chapter\/2-1\/","title":{"raw":"2.1 Person-Centred Care","rendered":"2.1 Person-Centred Care"},"content":{"raw":"<h2>Confidentiality<\/h2>\r\n<ul>\r\n \t<li>Confidentiality involves healthcare practitioners obligation to protect &amp; prevent the misuse of their client\u2019s personal information<\/li>\r\n \t<li>Protecting privacy gives clients more control over their medical records<\/li>\r\n \t<li>Confidentiality and privacy are important in LTC because they protect individuals\u2019 personal, financial, and medical information<\/li>\r\n \t<li>Resident privacy and confidentiality are also important due to ethical considerations like autonomy and beneficence<\/li>\r\n \t<li>Residents are more willing to disclose important health information when they believe that their information is protected and private<\/li>\r\n \t<li>Maintaining trust and respect boosts residents\u2019 autonomy and self-worth, which is particularly important in LTC settings[footnote]null[\/footnote]<\/li>\r\n<\/ul>\r\nStrategies to maintain confidentiality in LTC settings:\r\n<ul>\r\n \t<li>Access control<\/li>\r\n \t<li>Education and training<\/li>\r\n \t<li>Consent management<\/li>\r\n \t<li>Secure communication<\/li>\r\n \t<li>Regular auditing<\/li>\r\n \t<li>Privacy screens<\/li>\r\n \t<li>Data encryption<\/li>\r\n \t<li>Incident reporting<\/li>\r\n \t<li>Confidentiality policies[footnote]Rothstein et al., 2014[\/footnote][footnote]Tegegne et al., 2022[\/footnote][footnote]Eastwood et al., 2020[\/footnote][footnote]Zibrowski et al., 2019[\/footnote]<\/li>\r\n<\/ul>\r\nCanada has two federal privacy laws that are enforced by the Office of the Privacy Commissioner of Canada:\r\n<ul>\r\n \t<li>The Privacy Act, which covers how the federal government handles personal information<\/li>\r\n \t<li>The Personal Information Protection and Electronic Documents Act (PIPEDA), covers how businesses handle personal information<\/li>\r\n \t<li>Governs health information privacy and security<\/li>\r\n \t<li>Enforces strict rules and penalties for non-compliance<\/li>\r\n<\/ul>\r\nImportance for Long-Term Care:\r\n<ul>\r\n \t<li>LTC practitioners must comply with the privacy laws<\/li>\r\n \t<li>Vital for legal and ethical high-quality care<\/li>\r\n \t<li>Privacy laws safeguard residents\u2019 security, dignity, and trust, fostering an environment of safety and respect<\/li>\r\n \t<li>Prioritizing privacy and confidentiality is essential for providing person-centred care[footnote]Office of the Privacy Commissioner of Canada, 2018[\/footnote][footnote]Ozdinc et al., 2023[\/footnote][footnote]Humphrey, 2021[\/footnote][footnote]Turner et al., 2020[\/footnote]<\/li>\r\n<\/ul>","rendered":"<h2>Confidentiality<\/h2>\n<ul>\n<li>Confidentiality involves healthcare practitioners obligation to protect &amp; prevent the misuse of their client\u2019s personal information<\/li>\n<li>Protecting privacy gives clients more control over their medical records<\/li>\n<li>Confidentiality and privacy are important in LTC because they protect individuals\u2019 personal, financial, and medical information<\/li>\n<li>Resident privacy and confidentiality are also important due to ethical considerations like autonomy and beneficence<\/li>\n<li>Residents are more willing to disclose important health information when they believe that their information is protected and private<\/li>\n<li>Maintaining trust and respect boosts residents\u2019 autonomy and self-worth, which is particularly important in LTC settings<a class=\"footnote\" title=\"null\" id=\"return-footnote-136-1\" href=\"#footnote-136-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><\/li>\n<\/ul>\n<p>Strategies to maintain confidentiality in LTC settings:<\/p>\n<ul>\n<li>Access control<\/li>\n<li>Education and training<\/li>\n<li>Consent management<\/li>\n<li>Secure communication<\/li>\n<li>Regular auditing<\/li>\n<li>Privacy screens<\/li>\n<li>Data encryption<\/li>\n<li>Incident reporting<\/li>\n<li>Confidentiality policies<a class=\"footnote\" title=\"Rothstein et al., 2014\" id=\"return-footnote-136-2\" href=\"#footnote-136-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><a class=\"footnote\" title=\"Tegegne et al., 2022\" id=\"return-footnote-136-3\" href=\"#footnote-136-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><a class=\"footnote\" title=\"Eastwood et al., 2020\" id=\"return-footnote-136-4\" href=\"#footnote-136-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><a class=\"footnote\" title=\"Zibrowski et al., 2019\" id=\"return-footnote-136-5\" href=\"#footnote-136-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/li>\n<\/ul>\n<p>Canada has two federal privacy laws that are enforced by the Office of the Privacy Commissioner of Canada:<\/p>\n<ul>\n<li>The Privacy Act, which covers how the federal government handles personal information<\/li>\n<li>The Personal Information Protection and Electronic Documents Act (PIPEDA), covers how businesses handle personal information<\/li>\n<li>Governs health information privacy and security<\/li>\n<li>Enforces strict rules and penalties for non-compliance<\/li>\n<\/ul>\n<p>Importance for Long-Term Care:<\/p>\n<ul>\n<li>LTC practitioners must comply with the privacy laws<\/li>\n<li>Vital for legal and ethical high-quality care<\/li>\n<li>Privacy laws safeguard residents\u2019 security, dignity, and trust, fostering an environment of safety and respect<\/li>\n<li>Prioritizing privacy and confidentiality is essential for providing person-centred care<a class=\"footnote\" title=\"Office of the Privacy Commissioner of Canada, 2018\" id=\"return-footnote-136-6\" href=\"#footnote-136-6\" aria-label=\"Footnote 6\"><sup class=\"footnote\">[6]<\/sup><\/a><a class=\"footnote\" title=\"Ozdinc et al., 2023\" id=\"return-footnote-136-7\" href=\"#footnote-136-7\" aria-label=\"Footnote 7\"><sup class=\"footnote\">[7]<\/sup><\/a><a class=\"footnote\" title=\"Humphrey, 2021\" id=\"return-footnote-136-8\" href=\"#footnote-136-8\" aria-label=\"Footnote 8\"><sup class=\"footnote\">[8]<\/sup><\/a><a class=\"footnote\" title=\"Turner et al., 2020\" id=\"return-footnote-136-9\" href=\"#footnote-136-9\" aria-label=\"Footnote 9\"><sup class=\"footnote\">[9]<\/sup><\/a><\/li>\n<\/ul>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-136-1\">null <a href=\"#return-footnote-136-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-136-2\">Rothstein et al., 2014 <a href=\"#return-footnote-136-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-136-3\">Tegegne et al., 2022 <a href=\"#return-footnote-136-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-136-4\">Eastwood et al., 2020 <a href=\"#return-footnote-136-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-136-5\">Zibrowski et al., 2019 <a href=\"#return-footnote-136-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><li id=\"footnote-136-6\">Office of the Privacy Commissioner of Canada, 2018 <a href=\"#return-footnote-136-6\" class=\"return-footnote\" aria-label=\"Return to footnote 6\">&crarr;<\/a><\/li><li id=\"footnote-136-7\">Ozdinc et al., 2023 <a href=\"#return-footnote-136-7\" class=\"return-footnote\" aria-label=\"Return to footnote 7\">&crarr;<\/a><\/li><li id=\"footnote-136-8\">Humphrey, 2021 <a href=\"#return-footnote-136-8\" class=\"return-footnote\" aria-label=\"Return to footnote 8\">&crarr;<\/a><\/li><li id=\"footnote-136-9\">Turner et al., 2020 <a href=\"#return-footnote-136-9\" class=\"return-footnote\" aria-label=\"Return to footnote 9\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":517,"menu_order":4,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-136","chapter","type-chapter","status-publish","hentry"],"part":3,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/136","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/users\/517"}],"version-history":[{"count":3,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/136\/revisions"}],"predecessor-version":[{"id":880,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/136\/revisions\/880"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/parts\/3"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/136\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/media?parent=136"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapter-type?post=136"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/contributor?post=136"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/license?post=136"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}