{"id":594,"date":"2024-04-08T19:52:43","date_gmt":"2024-04-08T23:52:43","guid":{"rendered":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/?post_type=chapter&#038;p=594"},"modified":"2024-04-08T19:54:56","modified_gmt":"2024-04-08T23:54:56","slug":"6-2-3","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/chapter\/6-2-3\/","title":{"raw":"6.2.3 Mediating and Managing Conflict","rendered":"6.2.3 Mediating and Managing Conflict"},"content":{"raw":"Sources of conflict:\r\n<ul>\r\n \t<li>Professional values<\/li>\r\n \t<li>Interpersonal issues<\/li>\r\n \t<li>Personal preferences and opinions<\/li>\r\n \t<li>Communication issues<\/li>\r\n \t<li>Poor role clarity<\/li>\r\n \t<li>Lack of equity, diversity, and inclusion practices<\/li>\r\n \t<li>Unattainable work loads<\/li>\r\n<\/ul>\r\nPersonal accountability:\r\n<ul>\r\n \t<li>Identify personal behaviors and attitudes that may contribute to conflict<\/li>\r\n \t<li>Acknowledge personal conflict management style<\/li>\r\n \t<li>Develop conflict resolution skills<\/li>\r\n<\/ul>\r\nHealthy work environments:\r\n<ul>\r\n \t<li>Create high performing teams<\/li>\r\n \t<li>Create space where everyone feels safe to discuss concerns<\/li>\r\n \t<li>Ensure high level of job satisfaction<\/li>\r\n \t<li>Promote staff wellbeing and retention<\/li>\r\n \t<li>Are essential to create inclusive work culture<\/li>\r\n \t<li>Facilitate high quality care by the interdisciplinary team<\/li>\r\n<\/ul>\r\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Recommended Review<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n\r\n<a href=\"https:\/\/ecampusontario.pressbooks.pub\/conflictmanagement\/back-matter\/appendix-b-self-assessments\/\">Appendix B: Self-Assessments \u2013 Conflict Management<\/a>\r\n\r\n<\/div>\r\n<\/div>","rendered":"<p>Sources of conflict:<\/p>\n<ul>\n<li>Professional values<\/li>\n<li>Interpersonal issues<\/li>\n<li>Personal preferences and opinions<\/li>\n<li>Communication issues<\/li>\n<li>Poor role clarity<\/li>\n<li>Lack of equity, diversity, and inclusion practices<\/li>\n<li>Unattainable work loads<\/li>\n<\/ul>\n<p>Personal accountability:<\/p>\n<ul>\n<li>Identify personal behaviors and attitudes that may contribute to conflict<\/li>\n<li>Acknowledge personal conflict management style<\/li>\n<li>Develop conflict resolution skills<\/li>\n<\/ul>\n<p>Healthy work environments:<\/p>\n<ul>\n<li>Create high performing teams<\/li>\n<li>Create space where everyone feels safe to discuss concerns<\/li>\n<li>Ensure high level of job satisfaction<\/li>\n<li>Promote staff wellbeing and retention<\/li>\n<li>Are essential to create inclusive work culture<\/li>\n<li>Facilitate high quality care by the interdisciplinary team<\/li>\n<\/ul>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Recommended Review<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<p><a href=\"https:\/\/ecampusontario.pressbooks.pub\/conflictmanagement\/back-matter\/appendix-b-self-assessments\/\">Appendix B: Self-Assessments \u2013 Conflict Management<\/a><\/p>\n<\/div>\n<\/div>\n","protected":false},"author":517,"menu_order":9,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-594","chapter","type-chapter","status-publish","hentry"],"part":61,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/users\/517"}],"version-history":[{"count":3,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/594\/revisions"}],"predecessor-version":[{"id":597,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/594\/revisions\/597"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/parts\/61"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/594\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/media?parent=594"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapter-type?post=594"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/contributor?post=594"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/license?post=594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}