{"id":598,"date":"2024-04-08T19:55:50","date_gmt":"2024-04-08T23:55:50","guid":{"rendered":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/?post_type=chapter&#038;p=598"},"modified":"2024-04-08T19:57:37","modified_gmt":"2024-04-08T23:57:37","slug":"6-2-4","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/chapter\/6-2-4\/","title":{"raw":"6.2.4  Communication (staff, residents, SDM\/Caregivers)","rendered":"6.2.4  Communication (staff, residents, SDM\/Caregivers)"},"content":{"raw":"Communication in LTC:\r\n<ul>\r\n \t<li>SBAR is a framework often used in LTC<\/li>\r\n \t<li>Shift change reports<\/li>\r\n \t<li>Transfer in care communication<\/li>\r\n \t<li>Serious illness conversations<\/li>\r\n \t<li>End of life planning<\/li>\r\n<\/ul>\r\nEffective communication:\r\n<ul>\r\n \t<li>Prevents medical errors and saves time in the follow up for medical errors<\/li>\r\n \t<li>Prevents duplication in service<\/li>\r\n \t<li>Builds mutual trust with fellow colleagues and residents<\/li>\r\n \t<li>Prevents unnecessary conflicts<\/li>\r\n \t<li>Increases job satisfaction<\/li>\r\n<\/ul>\r\nCommunication barriers:\r\n<ul>\r\n \t<li>Lack of time<\/li>\r\n \t<li>Rotating staff<\/li>\r\n \t<li>Staff turnover<\/li>\r\n \t<li>Lack of established communication methods to be used by all staff<\/li>\r\n<\/ul>\r\n<div class=\"textbox textbox--exercises\"><header class=\"textbox__header\">\r\n<p class=\"textbox__title\">Optional Reading<\/p>\r\n\r\n<\/header>\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.ahrq.gov\/hai\/quality\/tools\/cauti-ltc\/modules\/implementation\/long-term-modules\/module4\/mod4-facguide.html\">Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality<\/a><\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;","rendered":"<p>Communication in LTC:<\/p>\n<ul>\n<li>SBAR is a framework often used in LTC<\/li>\n<li>Shift change reports<\/li>\n<li>Transfer in care communication<\/li>\n<li>Serious illness conversations<\/li>\n<li>End of life planning<\/li>\n<\/ul>\n<p>Effective communication:<\/p>\n<ul>\n<li>Prevents medical errors and saves time in the follow up for medical errors<\/li>\n<li>Prevents duplication in service<\/li>\n<li>Builds mutual trust with fellow colleagues and residents<\/li>\n<li>Prevents unnecessary conflicts<\/li>\n<li>Increases job satisfaction<\/li>\n<\/ul>\n<p>Communication barriers:<\/p>\n<ul>\n<li>Lack of time<\/li>\n<li>Rotating staff<\/li>\n<li>Staff turnover<\/li>\n<li>Lack of established communication methods to be used by all staff<\/li>\n<\/ul>\n<div class=\"textbox textbox--exercises\">\n<header class=\"textbox__header\">\n<p class=\"textbox__title\">Optional Reading<\/p>\n<\/header>\n<div class=\"textbox__content\">\n<ul>\n<li><a href=\"https:\/\/www.ahrq.gov\/hai\/quality\/tools\/cauti-ltc\/modules\/implementation\/long-term-modules\/module4\/mod4-facguide.html\">Module 4: Teamwork and Communication: Facilitator Notes | Agency for Healthcare Research and Quality<\/a><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":517,"menu_order":10,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-598","chapter","type-chapter","status-publish","hentry"],"part":61,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/users\/517"}],"version-history":[{"count":3,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/598\/revisions"}],"predecessor-version":[{"id":601,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/598\/revisions\/601"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/parts\/61"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/598\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/media?parent=598"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapter-type?post=598"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/contributor?post=598"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/license?post=598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}