{"id":617,"date":"2024-04-08T20:10:35","date_gmt":"2024-04-09T00:10:35","guid":{"rendered":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/?post_type=chapter&#038;p=617"},"modified":"2024-04-08T20:15:01","modified_gmt":"2024-04-09T00:15:01","slug":"6-2-8","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/chapter\/6-2-8\/","title":{"raw":"6.2.8 The Therapeutic Relationship","rendered":"6.2.8 The Therapeutic Relationship"},"content":{"raw":"Establishing therapeutic relationships:\r\n<ul>\r\n \t<li>Establish rapport<\/li>\r\n \t<li>Convey a non-judgmental attitude, encourage questions, listen to understand needs\/concerns\/priorities, and validate feelings<\/li>\r\n \t<li>Communicate in ways that convey that you care about the person<\/li>\r\n \t<li>Assess resident and family\u2019s communication styles<\/li>\r\n \t<li>Establish priorities\/wishes of resident and family<\/li>\r\n \t<li>Establish the amount of information the resident\/SDM\/family needs<\/li>\r\n \t<li>Establish preferred methods of\u00a0 information sharing with family\/resident<\/li>\r\n<\/ul>\r\nTherapeutic relationships stages:\r\n<ul>\r\n \t<li>First encounter \u2013 strangers meeting for the first time<\/li>\r\n \t<li>Ongoing encounters \u2013 each encounter you get to know each other more<\/li>\r\n \t<li>End of the relationship \u2013 changing roles, retirement<\/li>\r\n<\/ul>\r\nQualities of good working relationships:\r\n<ul>\r\n \t<li>Mutual respect and acceptance<\/li>\r\n \t<li>Information sharing<\/li>\r\n \t<li>Shared responsibility and decision making<\/li>\r\n \t<li>Conflict is normalized<\/li>\r\n \t<li>Effective communication<\/li>\r\n \t<li>A sense of camaraderie or belonging<\/li>\r\n \t<li>Shared responsibility<\/li>\r\n<\/ul>\r\nPersonal accountabilities:\r\n<ul>\r\n \t<li>Establish clear boundaries and the limitations of your role<\/li>\r\n \t<li>Good communication is the foundation of therapeutic relationships<\/li>\r\n \t<li>Be transparent and honest<\/li>\r\n \t<li>Be reliable and consistent<\/li>\r\n \t<li>Have genuine interest for the well being of others<\/li>\r\n \t<li>Reflect on situations where therapeutic relationships were challenging to establish<\/li>\r\n \t<li>Cultural competence[footnote]RNAO, 2012[\/footnote][footnote]Torrens et al., 2019[\/footnote][footnote]Victoria Hospice Society, 2006[\/footnote][footnote]Victoria Hospice Society, 2006[\/footnote][footnote]Yukon Government, 2023[\/footnote]<\/li>\r\n<\/ul>","rendered":"<p>Establishing therapeutic relationships:<\/p>\n<ul>\n<li>Establish rapport<\/li>\n<li>Convey a non-judgmental attitude, encourage questions, listen to understand needs\/concerns\/priorities, and validate feelings<\/li>\n<li>Communicate in ways that convey that you care about the person<\/li>\n<li>Assess resident and family\u2019s communication styles<\/li>\n<li>Establish priorities\/wishes of resident and family<\/li>\n<li>Establish the amount of information the resident\/SDM\/family needs<\/li>\n<li>Establish preferred methods of\u00a0 information sharing with family\/resident<\/li>\n<\/ul>\n<p>Therapeutic relationships stages:<\/p>\n<ul>\n<li>First encounter \u2013 strangers meeting for the first time<\/li>\n<li>Ongoing encounters \u2013 each encounter you get to know each other more<\/li>\n<li>End of the relationship \u2013 changing roles, retirement<\/li>\n<\/ul>\n<p>Qualities of good working relationships:<\/p>\n<ul>\n<li>Mutual respect and acceptance<\/li>\n<li>Information sharing<\/li>\n<li>Shared responsibility and decision making<\/li>\n<li>Conflict is normalized<\/li>\n<li>Effective communication<\/li>\n<li>A sense of camaraderie or belonging<\/li>\n<li>Shared responsibility<\/li>\n<\/ul>\n<p>Personal accountabilities:<\/p>\n<ul>\n<li>Establish clear boundaries and the limitations of your role<\/li>\n<li>Good communication is the foundation of therapeutic relationships<\/li>\n<li>Be transparent and honest<\/li>\n<li>Be reliable and consistent<\/li>\n<li>Have genuine interest for the well being of others<\/li>\n<li>Reflect on situations where therapeutic relationships were challenging to establish<\/li>\n<li>Cultural competence<a class=\"footnote\" title=\"RNAO, 2012\" id=\"return-footnote-617-1\" href=\"#footnote-617-1\" aria-label=\"Footnote 1\"><sup class=\"footnote\">[1]<\/sup><\/a><a class=\"footnote\" title=\"Torrens et al., 2019\" id=\"return-footnote-617-2\" href=\"#footnote-617-2\" aria-label=\"Footnote 2\"><sup class=\"footnote\">[2]<\/sup><\/a><a class=\"footnote\" title=\"Victoria Hospice Society, 2006\" id=\"return-footnote-617-3\" href=\"#footnote-617-3\" aria-label=\"Footnote 3\"><sup class=\"footnote\">[3]<\/sup><\/a><a class=\"footnote\" title=\"Victoria Hospice Society, 2006\" id=\"return-footnote-617-4\" href=\"#footnote-617-4\" aria-label=\"Footnote 4\"><sup class=\"footnote\">[4]<\/sup><\/a><a class=\"footnote\" title=\"Yukon Government, 2023\" id=\"return-footnote-617-5\" href=\"#footnote-617-5\" aria-label=\"Footnote 5\"><sup class=\"footnote\">[5]<\/sup><\/a><\/li>\n<\/ul>\n<hr class=\"before-footnotes clear\" \/><div class=\"footnotes\"><ol><li id=\"footnote-617-1\">RNAO, 2012 <a href=\"#return-footnote-617-1\" class=\"return-footnote\" aria-label=\"Return to footnote 1\">&crarr;<\/a><\/li><li id=\"footnote-617-2\">Torrens et al., 2019 <a href=\"#return-footnote-617-2\" class=\"return-footnote\" aria-label=\"Return to footnote 2\">&crarr;<\/a><\/li><li id=\"footnote-617-3\">Victoria Hospice Society, 2006 <a href=\"#return-footnote-617-3\" class=\"return-footnote\" aria-label=\"Return to footnote 3\">&crarr;<\/a><\/li><li id=\"footnote-617-4\">Victoria Hospice Society, 2006 <a href=\"#return-footnote-617-4\" class=\"return-footnote\" aria-label=\"Return to footnote 4\">&crarr;<\/a><\/li><li id=\"footnote-617-5\">Yukon Government, 2023 <a href=\"#return-footnote-617-5\" class=\"return-footnote\" aria-label=\"Return to footnote 5\">&crarr;<\/a><\/li><\/ol><\/div>","protected":false},"author":517,"menu_order":14,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-617","chapter","type-chapter","status-publish","hentry"],"part":61,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/617","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/users\/517"}],"version-history":[{"count":4,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/617\/revisions"}],"predecessor-version":[{"id":621,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/617\/revisions\/621"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/parts\/61"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapters\/617\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/media?parent=617"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/pressbooks\/v2\/chapter-type?post=617"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/contributor?post=617"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/npltc\/wp-json\/wp\/v2\/license?post=617"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}