{"id":254,"date":"2022-02-26T18:36:38","date_gmt":"2022-02-26T23:36:38","guid":{"rendered":"https:\/\/pressbooks.library.ryerson.ca\/simulation\/?post_type=chapter&#038;p=254"},"modified":"2022-02-28T19:05:20","modified_gmt":"2022-03-01T00:05:20","slug":"debriefing-extensions-and-resources-2","status":"publish","type":"chapter","link":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/chapter\/debriefing-extensions-and-resources-2\/","title":{"raw":"Debriefing and Resources","rendered":"Debriefing and Resources"},"content":{"raw":"<em>Note: Debriefing is done <strong>in role<\/strong> either in groups or as a whole class<\/em>\r\n<h2>Interpersonal<\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400\">How did the role play go for you and your group?<\/li>\r\n \t<li style=\"font-weight: 400\">What was your group\u2019s plan before beginning the simulation? Did that plan change as the simulation progressed? How?<\/li>\r\n \t<li style=\"font-weight: 400\">Who took initiative or was it shared by all? Did an informal leader naturally emerge?<\/li>\r\n \t<li style=\"font-weight: 400\">Did you actively listen to one another? Did everyone feel heard?<\/li>\r\n \t<li style=\"font-weight: 400\">How well did team members adapt to this rapidly evolving situation? How well did your group manage the crisis? What might you do differently next time?<\/li>\r\n<\/ul>\r\n<h2>Issues<\/h2>\r\n<ul>\r\n \t<li style=\"font-weight: 400\">Were you able to see how theories of crisis communication might be applied to such a situation?<\/li>\r\n \t<li style=\"font-weight: 400\">Who are the audiences for the crisis communication messages you will draft?<\/li>\r\n \t<li style=\"font-weight: 400\">Are some stakeholder interests more important than others?<\/li>\r\n<\/ul>\r\n<h2 style=\"text-align: center\">Additional Resources<\/h2>\r\n<h3><em>Assignments<\/em><\/h3>\r\n<div class=\"textbox textbox--learning-objectives\">\r\n<div class=\"textbox__content\">\r\n\r\nThe following suggestions could be undertaken either as a group or individually. They could be written as reflections, offered for discussion, or submitted as assignments for grading.\r\n<ol>\r\n \t<li style=\"font-weight: 400\">What do you know about what has happened at Casey Jones\u2019 Caboose?<\/li>\r\n \t<li style=\"font-weight: 400\">Who are the stakeholders in this developing crisis? What do you know about your audiences? How will this knowledge help you draft a message informing them of the situation?<\/li>\r\n \t<li style=\"font-weight: 400\">Considering these audiences, what messages would be most appropriate for this circumstance?<\/li>\r\n \t<li style=\"font-weight: 400\">Write an individual or group reflection on your experience with this simulation. Some of the questions from the debrief might also be used here as prompts.<\/li>\r\n \t<li style=\"font-weight: 400\">Individually or as a group, draft a news release that offers a quick and meaningful response on behalf of Casey Jones\u2019 Caboose in light of this crisis. What information do you share? Who are your audiences?<\/li>\r\n \t<li style=\"font-weight: 400\">What follow-up messages, longer-term responses, or alternative media channels might you suggest to Casey Jones\u2019 Caboose?<\/li>\r\n<\/ol>\r\n<\/div>\r\n<\/div>\r\n<h3><em>Readings<\/em><\/h3>\r\n<div class=\"textbox textbox--key-takeaways\">\r\n<div class=\"textbox__content\">\r\n<ul>\r\n \t<li><a href=\"https:\/\/doi.org\/10.1093\/ct\/qtz002\">Claeys, A., Coombs, W.T. (2020). Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics, <em>Communication Theory, 30<\/em>(3) 290\u2013309.\u00a0<\/a><\/li>\r\n \t<li>Coombs, W.T. (2007). <em>Ongoing Crisis Communication: Planning, Managing, and Responding<\/em>. Sage.<\/li>\r\n \t<li>Coombs, W.T. &amp; Holladay, S.J. (2015). <em>Handbook of Crisis Communication<\/em>. Wiley.<\/li>\r\n \t<li>Lundgren, R. &amp; McMakin, A. (2018). <em>Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks<\/em> (6th ed.). Wiley.<\/li>\r\n \t<li>Seeger, M. &amp; Sellnow, T. (2019). <em>Communication in Times of Trouble<\/em>. Wiley-Blackwell.<\/li>\r\n \t<li>Ulmer, R. R., Sellnow, T. L., &amp; Seeger, M. W. (2015). <em>Effective Crisis Communication: Moving <\/em><em>from Crisis to Opportunity<\/em> (3rd ed.). Thousand Oaks: Sage.<\/li>\r\n<\/ul>\r\n<\/div>\r\n<\/div>\r\n&nbsp;\r\n\r\n&nbsp;","rendered":"<p><em>Note: Debriefing is done <strong>in role<\/strong> either in groups or as a whole class<\/em><\/p>\n<h2>Interpersonal<\/h2>\n<ul>\n<li style=\"font-weight: 400\">How did the role play go for you and your group?<\/li>\n<li style=\"font-weight: 400\">What was your group\u2019s plan before beginning the simulation? Did that plan change as the simulation progressed? How?<\/li>\n<li style=\"font-weight: 400\">Who took initiative or was it shared by all? Did an informal leader naturally emerge?<\/li>\n<li style=\"font-weight: 400\">Did you actively listen to one another? Did everyone feel heard?<\/li>\n<li style=\"font-weight: 400\">How well did team members adapt to this rapidly evolving situation? How well did your group manage the crisis? What might you do differently next time?<\/li>\n<\/ul>\n<h2>Issues<\/h2>\n<ul>\n<li style=\"font-weight: 400\">Were you able to see how theories of crisis communication might be applied to such a situation?<\/li>\n<li style=\"font-weight: 400\">Who are the audiences for the crisis communication messages you will draft?<\/li>\n<li style=\"font-weight: 400\">Are some stakeholder interests more important than others?<\/li>\n<\/ul>\n<h2 style=\"text-align: center\">Additional Resources<\/h2>\n<h3><em>Assignments<\/em><\/h3>\n<div class=\"textbox textbox--learning-objectives\">\n<div class=\"textbox__content\">\n<p>The following suggestions could be undertaken either as a group or individually. They could be written as reflections, offered for discussion, or submitted as assignments for grading.<\/p>\n<ol>\n<li style=\"font-weight: 400\">What do you know about what has happened at Casey Jones\u2019 Caboose?<\/li>\n<li style=\"font-weight: 400\">Who are the stakeholders in this developing crisis? What do you know about your audiences? How will this knowledge help you draft a message informing them of the situation?<\/li>\n<li style=\"font-weight: 400\">Considering these audiences, what messages would be most appropriate for this circumstance?<\/li>\n<li style=\"font-weight: 400\">Write an individual or group reflection on your experience with this simulation. Some of the questions from the debrief might also be used here as prompts.<\/li>\n<li style=\"font-weight: 400\">Individually or as a group, draft a news release that offers a quick and meaningful response on behalf of Casey Jones\u2019 Caboose in light of this crisis. What information do you share? Who are your audiences?<\/li>\n<li style=\"font-weight: 400\">What follow-up messages, longer-term responses, or alternative media channels might you suggest to Casey Jones\u2019 Caboose?<\/li>\n<\/ol>\n<\/div>\n<\/div>\n<h3><em>Readings<\/em><\/h3>\n<div class=\"textbox textbox--key-takeaways\">\n<div class=\"textbox__content\">\n<ul>\n<li><a href=\"https:\/\/doi.org\/10.1093\/ct\/qtz002\">Claeys, A., Coombs, W.T. (2020). Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics, <em>Communication Theory, 30<\/em>(3) 290\u2013309.\u00a0<\/a><\/li>\n<li>Coombs, W.T. (2007). <em>Ongoing Crisis Communication: Planning, Managing, and Responding<\/em>. Sage.<\/li>\n<li>Coombs, W.T. &amp; Holladay, S.J. (2015). <em>Handbook of Crisis Communication<\/em>. Wiley.<\/li>\n<li>Lundgren, R. &amp; McMakin, A. (2018). <em>Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks<\/em> (6th ed.). Wiley.<\/li>\n<li>Seeger, M. &amp; Sellnow, T. (2019). <em>Communication in Times of Trouble<\/em>. Wiley-Blackwell.<\/li>\n<li>Ulmer, R. R., Sellnow, T. L., &amp; Seeger, M. W. (2015). <em>Effective Crisis Communication: Moving <\/em><em>from Crisis to Opportunity<\/em> (3rd ed.). Thousand Oaks: Sage.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"author":411,"menu_order":2,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[],"contributor":[],"license":[],"class_list":["post-254","chapter","type-chapter","status-publish","hentry"],"part":62,"_links":{"self":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapters\/254","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/wp\/v2\/users\/411"}],"version-history":[{"count":7,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapters\/254\/revisions"}],"predecessor-version":[{"id":391,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapters\/254\/revisions\/391"}],"part":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/parts\/62"}],"metadata":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapters\/254\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/wp\/v2\/media?parent=254"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/pressbooks\/v2\/chapter-type?post=254"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/wp\/v2\/contributor?post=254"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.library.torontomu.ca\/simulation\/wp-json\/wp\/v2\/license?post=254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}