Module 2: Group Work Relationship Management
Part I: Creating Professional Relationships
In higher education, instructors have used multiple techniques to engage their students — one of which involves small-group work (Davidson, Major, & Michaelsen, 2014). Project centred around small-group work allow for cooperative and collaborative learning pedagogies and essentially prepare students for the industry where they will enviably will be working in a group and create professional relationships.
“Associate with people who are likely to improve you. Welcome those whom you are capable of improving. The process is a mutual one. People learn as they teach.”
– Seneca, Stoic Philosopher
Key Characteristics of Professional Relationships
When conducting a Google web search (in October 2023) for “how to build and maintain professional relationships”, the key words (shown in Table 2.1.1) appeared. The key words emphasize the need for an open and reciprocal relationship amongst the group members.
| Trust | Respect | Mutual respect |
| Schedule time to develop relationships | Communicate effectively | Empathy |
| Offer Assistance | Request feedback | Active listening |
| Be inclusive | Commitment | Ecosystem relationship |
| Show appreciation | Ask for help | Be polite and professional |
| Be positive | Boundaries | Listen |
| Mindfulness | Teamwork | Appreciate your team members |
Table 2.1.1: Google Search Findings on How to Build and Maintain Professional Relationships
A problem solving approach is the foundation of a professional relationship. An effective team collaboratively undergoes the decision making process, as outlined in Figure #, in an effort to evaluate the best possible solution(s) for the group.
Figure #: Decision Making Process Flow Chart
Ethical StandardsÂ
According to the Ontario College of Teachers’ has determined four pillars for ethical standards: care, respect, trust, and integrity. These four pillars, as outlined in Table 2.1.2, provide a framework when assessing the ethical standards can easily be trans
| Ethical Standard | Definition |
| Care | Commitment to the well-being of others (e.g. students and group members) focusing on creating a positive impact, demonstrating professional discernment, and having an empathic approach in workplace situations. |
| Respect | Trust and integrity are foundational elements in respect. An individual is seen and treated in a way to uphold their human dignity. |
| Trust | Embodiments of fairness, openness, and honesty amongst individuals. |
| Integrity | Honesty and moral actions to exercise and uphold truth in professional commitments and responsibilities. |
Table #: Four Pillars of Ethical Standards (Ontario College of Teachers, 2016)
“The most important human endeavour is the striving for morality in our actions. Our inner balance and even our very existence depend on it. Only morality in our actions can give dignity to life.”
– Albert Einstein, Theoretical Physicist
