Troubleshooting in Unreal

Troubleshooting In Unreal

• If the Unreal demo is not displaying (either because it is displaying a Unity scene or nothing at all), close the Igloo Warper app and restart it
• If the Unreal demo is running but no controllers are showing up in the Immersion Studio, wait 30 seconds to one minute then try holding the controllers up again
  • ○ You should see at least one controller display in the Immersion Studio, but not the other. This is because of the way the current Longhouse demo is set up. This may change in the future.
• If the same problem above persists, try restarting the SteamVR app
• If the Unreal demo is running and the controller is displaying but you cannot navigate or interact with the 3D environment, you are most likely in PLAY mode in the Unreal editor. To fix this, stop the Unreal simulation and select the down arrow next to the play button and select VR Preview. See the image below for reference.

• If the above methods do not work, and the Unreal project is running but you cannot interact with anything in the scene, restart Unreal and relaunch the Longhouse project

Side Notes:

If the room setup has been reset, or if the VR controllers are tracking in the opposite direction in Unreal, check the following:

• In the VR Pawn BP, make sure the Igloo camera manager is 180 degrees on the z axis
• In the scene, make sure the player start component is adjusted so that the player is oriented forward from the start
• Make sure the camera in the VR Pawn BP is located in the center to insure accurate tracking in the middle of the Immersion Studio