Scene 1: Charge Nurse and Personal Support Worker Conflict

Scene 1: Charge Nurse and Personal Support Worker Conflict

The scene opens with the personal support worker (PSW) reporting the patient’s deterioration to the Charge Nurse. Theory/concepts embedded in scene 1 include transformational leadership, effective communication, and conflict.

Required Readings

Reference Key Concepts
Bookey-Bassett, S., Purdy, N. & van Deursen, A. (2021) Safeguarding and inspiring: Inpatient nurse managers’ dual roles during COVID-19. Canadian Journal of Nursing Leadership, 33(4), 20-28. https://doi.org/10.12927/cjnl.2021.26424

 

 

Transformational leadership

Complexity leadership

College of Nurses of Ontario Code of Conduct (2023) Principle 2: Nurses provide inclusive and culturally safe care by practicing cultural humility https://www.cno.org/globalassets/docs/prac/49040_coc_effective_202306.pdf Inclusive

Culturally safe care

Jack, K., Bianchi, M., Costa, R.D.P., Grinberg, K., Harnett, G., Luiking, M.L., Nilsson, S., Scammell, J.M.E. (2022). Clinical leadership in nursing students: A concept analysis. Nurse Education Today, Jan;108:105173. doi: 10.1016/j.nedt.2021.105173. Epub 2021 Oct 18. PMID: 34710651.

https://pubmed.ncbi.nlm.nih.gov/34710651/
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Clinical leadership
Mrayyan, M.T., Algunmeeyn, A., Abunab, H.Y., et al. Attributes, skills and actions of clinical leadership in nursing as reported by hospital nurses: a cross-sectional study. BMJ Leader Published Online First: 25 January 2023. doi: 10.1136/leader-2022-000672
https://bmjleader.bmj.com/content/early/2023/01/24/leader-2022-000672 
Clinical leadership

License

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Leading in Healthcare: Developing Practice-Ready Professionals Copyright © 2023 by Dr. Sue Bookey-Bassett; Dr. Sherry Epsin; Dr. Donald Rose; Dr. Nancy Purdy; Merveille Ndondo; Sannie Lai; Sarah McDermid-Flabbi; and Suzanne Ezekiel is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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