Contributors

 

Dianne Nubla

Dianne Nubla has taught courses for the Chang School and School of Professional Communication at Toronto Metropolitan University for over a decade. She also works with organizations to deliver business communication workshops and develop a variety of technical documents to streamline their workflow and educate internal/external audience of important company protocols and procedures.

Dianne has worked with banks, associations, financial organizations, agencies, and educational institutions to assist them with refining their employee’s professional communication skills and creating practical guides which transparently showcase the company’s internal processes. 

 

Rob Bajko, PhD

Dr. Bajko has worked as an educator, researcher, communication professional, and lifelong learner. He’s been a faculty member in the School of Professional Communication at Toronto Metropolitan University since 2009. He has worked as a consultant advising faculty members and administrators on global learning initiatives and incorporating internationalization education into post-secondary curriculum to better support international students. He has taught over 30 different courses ranging from critical thinking, EDI, public relations, technical writing, public speaking, management, and information systems to undergraduate and graduate students.

He received his Ph.D. from York University and Toronto Metropolitan University in communication and culture.

 

Catherine Jenkins, PhD

Since 2012, Catherine Jenkins has taught a wide variety of courses through the School of Professional Communication (ProCom) at both Toronto Metropolitan University and The Chang School. These have included numerous business courses coaching students on crafting career-search documents.

Catherine completed her PhD in Communication and Culture, a joint TMU-York program, with a dissertation in health communication. She holds an MA in Cultural Studies, as well as an Honours BA in Cultural Studies and Philosophy from Trent University in Peterborough. She also writes poetry and fiction.

 

 

 

 

 

 

 

 

 

 

 

Michael Lapointe, PhD

Dr. Michael Patrick Lapointe earned his Honours B.A. in English and History at the University of Western Ontario, winning the gold medal for his program, and then completed his M.A. in English at McMaster University. In 2007, he received his Ph.D. in English from the University of British Columbia and was awarded the William and Anne Messenger Scholarship for Outstanding PhD student.

Dr. Lapointe joined Toronto Metropolitan University’s School of Professional Communication in 2013 and now teaches a variety of courses there as well as for the Chang School. He has lectured in Business Communication, Engineering Communication, Professional Health Communication, Technical Writing, Writing Composition, English Literature, Canadian History in addition to a class in Nationalism, Conflict, and Identity. He is TESL Canada- and TESL Ontario-certified and has several teaching awards and nominations to his credit including the Superior Teaching Award, University of Toronto (short listed in 2017), the Inspired Teaching Award, OCAD-U, in 2014, Dean’s Teaching Award Contract Lecturers (TMU, nominated) in 2021.

Dr. Lapointe currently teaches in the Academic Bridging Program and the Woodsworth One Program at the University of Toronto. Additionally, he has taken part in the Writing and Rhetoric initiative at the Rotman School of Business. Dr. Lapointe has served as a writing instructor in six academic writing centres at the University of Toronto including Trinity College and for the various faculties of Health Sciences and Engineering.

Dr. Lapointe’s research interests include innovative critical pedagogy, writing and rhetoric, travel writing, nationalism studies, Irish and British literature, popular culture, and Canadian history. Dr. Lapointe has managed his own technical writing business, To The Point Enterprise, since 2001. He is a passionate traveller having visited some 40-odd countries to date.

 

The authors would like to thank voice actor Philip Eckman and audio engineer Ailey Yamamoto for their recording contributions.

License

Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Practical Business Communication for Knowledge Workers: From Job Application to Promotion Copyright © 2024 by Dianne Nubla, Robert Bajko, Catherine Jenkins, and Michael Lapointe is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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