Activities

Activity 2: Mapping Health Access

Activity: Learning Objectives

  • Survey resources according to their compliance with legislated accessibility standards.
  • Identify and critically reflect upon cross-disability and intersectional access in healthcare resources/recommendations.
  • Develop multi-modal and other ‘’ to support the creation of a collective digital map of healthcare resources.
  • Critically reflect on the process of producing collective access.

Activity Preparation

Before you begin this activity:

Background

Over the past few years, the critical design lab has established participatory mapping projects, drawing on collective knowledge to uncover accessible spaces that disabled people may be able to visit and occupy.

In the mapping access project, geographical information systems and crowdsourcing come together to document sites of inclusion and exclusion while critically redefining how we think about accessibility. Key to this work is centering the knowledges of those who are doing the mapping (disabled, sick, mad, Deaf, neurodiverse, trans, Black, Indigenous, and racialized people).

In their paper, Hamraie (2018) acknowledges that these disability surveys can provide useful information. Yet this compliance-based approach does little to reveal the fullness of disability inclusion and its disruptive potential to the normative able-bodied expectations built into our physical and social organization.
Mapping Access starts with a survey of the physical space around us to document its compliance with accessibility legislation, as a way to tangibly demarcate disability exclusion and inclusion.

The next step in mapping is to share stories and histories of surveyed places and spaces to reveal the social relationships and cultural assumptions therein. Through these stories, the limits of codified compliance are surfaced. A sense of cross-disability access is developed as well as the tensions produced in moments of access friction – where access requirements and experiences of inclusion and exclusion come into conflict. Stories also allow us to explore the intersectional complexity of access: how does physical access via a ramp, an automatic door or great audio-description inadvertently lead us to other forms of exclusion such as racism, Islamophobia, sexism, transphobia, ageism…
Hamraie notes that critical mapping allows us to “treat access as an open-ended process, a negotiation, and an intersectional and multimodal issue, rather than an easily achievable end point…it recognizes marginalized experts; redefines data, crowdsourcing, and public participation; offers new stories about disability and public belonging; and materializes the principles of disability justice” (456).

Activity Instructions

In this exercise, students will identify and map health resources in their communities, critically reflecting on the meanings of access, health and care.

You will be contributing to a disability survey of health resources in your area. Start by assembling the the following information on this Google Form for two health resources:

  • Name
  • Address
  • Compliance with the AODA (students will be given a checklist of accessibility features to consider)

Consider the following questions about these health resources:

  1. How is the resource attentive to cross-disability access?
  2. Develop a thick description of access. If the space appears to meet the legislative guidelines, look more closely and consider the following:
    • Is it accessible to all disabled people?
    • What languages are spoken?
    • Are there gestures toward welcoming newcomers (e.g. info addressing newcomer groups, resource group contacts on bulletin boards, ESL supports)?
    • Are there spaces that allow disabled people of different faiths and religions to observe religious practices? Would a parent of an infant find a space to nurse?
  3. If possible, upload photos, weblinks, videos, or audio clips so that others can learn about this space? Please make sure that you are attending to universal design and include access gestures.
  4. What access frictions do you observe, and what do these tell us about the disability relations/experience produced in this place?
  5. How does this space construct the patient – or who is considered to deserve health care? How does it complicate (or oversimplify) the ideal patient?
  6. How does mapping access help us reimagine access, health and care?

 

Collective Map of Health Access

This map was created from student submissions in the pilot version of this course. Students were asked to locate and evaluate health-related resources in their communities using principles from disability justice, intersectionality, and critical access studies. The resulting map brings together these diverse perspectives, highlighting tensions between compliance-based accessibility and lived experiences of access, care, and exclusion.

Each point on the map includes details about physical accessibility, social and cultural inclusion, and reflections on access frictions. While the information may reflect local or regional conditions, it can serve as a prompt for thinking critically about your own healthcare landscape.

Click on the icons in the map below to explore the submissions.

If you are working through this module on your own or outside of a formal class, consider conducting your own local mapping project. What health resources exist near you? What barriers or gestures of access are present? You can use the guiding questions in the activity above to frame your reflections, and even create your own Google My Map to share with others.

License

Icon for the Creative Commons Attribution 4.0 International License

Enabling Accessible Healthcare Delivery Copyright © 2025 by Toronto Metropolitan University is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

Share This Book