Book Title: Enabling Accessible Healthcare Delivery

Authors: Esther Ignagni; Lauren Munro; and Heather Willis

Book Description: This Pressbook is a free, open-access resource on accessible and inclusive healthcare, centering the expertise of disabled, Deaf, and mad people. It includes multimedia content, curriculum materials, and guided learning activities to support students, independent learners, and educators. Originally piloted at Toronto Metropolitan University, this resource can be used as a standalone learning tool, a curriculum guide, or a model for community-based healthcare education.

License:
Creative Commons Attribution

Contents

Book Information

Book Description

This Pressbook is an Open Educational Resource (OER) designed to support accessible and inclusive healthcare education by centering the expertise of disabled, Deaf, and mad people. Developed in collaboration with researchers, educators, and disability communities, it offers text-based curriculum, multimedia resources, and interactive activities to guide learners through key concepts in disability justice, critical access, and healthcare accessibility.

This resource was piloted at Toronto Metropolitan University in 2024, where students engaged in community visits with disabled, Deaf, and mad Community Hosts. For learners and institutions without the capacity for in-person visits, this Pressbook includes recorded conversations, a mini-documentary, and podcasts that explore accessibility in healthcare from lived-experience perspectives.

his Pressbook can be used:

  • As a full learning resource for students and independent learners
  • As curriculum for educators incorporating accessibility-focused content
  • As a guide for running a course centered on community visits

For more on how to use this resource, see How to Use This Pressbook.

Authors

Esther Ignagni; Lauren Munro; and Heather Willis

License

Icon for the Creative Commons Attribution 4.0 International License

Enabling Accessible Healthcare Delivery Copyright © 2025 by Toronto Metropolitan University is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

Subject

Disability: social aspects

Metadata

Title
Enabling Accessible Healthcare Delivery
Authors
Esther Ignagni; Lauren Munro; and Heather Willis
Editors
Kelly Flinn; Esther Ignagni; Lauren Munro; Heather Willis; Tali Cherniawsky; and Scott Uzelman
Translator
JR Language Translation Services Canada
Illustrators
Amira Mahamud and Kelly Flinn
Contributors
Feven Araya; Leah Bennink; Tali Cherniawsky; Erica Friesen; Genya Kleiner; Amira Mahamud; Fran Odette; Akhila Varghese; Cameron Crawford; Dahlia Benedikt; Fiona Watson; Flávia Novais; Denise Campbell; Nicolas Field; Lisa East; Leah Bennink; Loree Erickson; Lauren Munro; Kelly Flinn; Heather Willis; Esther Ignagni; and Scott Uzelman
License

Icon for the Creative Commons Attribution 4.0 International License

Enabling Accessible Healthcare Delivery Copyright © 2025 by Toronto Metropolitan University is licensed under a Creative Commons Attribution 4.0 International License, except where otherwise noted.

© 2025 Toronto Metropolitan University
This work is licensed under a Creative Commons Attribution 4.0 International (CC BY 4.0) License.

You are free to:

  • Share — Copy and redistribute the material in any medium or format.
  • Adapt — Remix, transform, and build upon the material for any purpose, even commercially.

Under the following conditions:

  • Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made.

View the full license: https://creativecommons.org/licenses/by/4.0/

This open textbook is available in multiple formats free of charge. A printed version can be purchased at cost through the Toronto Metropolitan University Campus Store or Copyrite.

Primary Subject
Disability: social aspects
Additional Subject(s)
Disability and the law, Relating to people with visible or hidden disabilities, impairments or conditions, Relating to people with mobility or physical disabilities or impairments, Relating to people with visual disabilities or impairments, Relating to people with hearing disabilities or impairments, Relating to people with learning disorders, difficulties or disabilities, Relating to people with hidden or invisible disabilities / disorders, Care of people with mental health issues, Care of the elderly, Health, illness and addiction: social aspects, Medical and healthcare law, Mental health law, Public health and preventive medicine, Personal and public health / health education, Medicine and Nursing, Primary care medicine, primary health care, Health systems and services, Mental health services, Psychiatric nursing / Mental health nursing, Nurse / patient relationship, Doctor / patient relationship, Medicine: general issues
Institution
Toronto Metropolitan University
Publisher
Toronto Metropolitan University Pressbooks
Publication Date
April 30, 2025