Chapter 1 – Introduction to Communication and Communication Theory in Nursing

Theoretical Approaches to Communication and Interviewing

In addition to models of communication, many theoretical approaches can be used to inform your communication with clients and families. The theoretical approach you select may depend on the client population you work with, the institution you work in, and personal preference based on your expertise and experience.

Common approaches that align with nursing and therapeutic communication are a trauma-informed approach, a relational inquiry approach, and an anti-racist approach.  The following sections provide an overview of each approach with an accompanying case study as an example.


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Introduction to Communication in Nursing Copyright © 2020 by Edited by Jennifer Lapum; Oona St-Amant; Michelle Hughes; and Joy Garmaise-Yee is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

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