Module 2: Direct Comprehensive Primary Care in the LTC Setting
29 2.3 Critical Thinking
Problem-Solving
Strategies for using a problem-solving approach:
- Identify Problem
- Explore Past Attempts to Address Issue
- Explore Alternatives/Challenges to Determine Solutions
- Choose Solutions
- Implement Process
- Evaluate Outcomes[1]
Problem Solving Tools:
- Root-Cause Analysis
- The Five Why’s
- Cause-and-effect-diagram (Fishbone Diagram)
- Problem Solving Techniques
- Mapping Techniques: