Module 7: Optimizing Health Systems in LTC
169 7.2 Equity, Diversity, Inclusivity
LTC homes are occupied by residents, families, and staff from varying and diverse backgrounds. To support and meet the needs of the diverse population that work, visit and live in long term care settings, LTC organizations must integrate the principles of equity, diversity, and inclusion (EDI)[1][2].
Inclusion is everyone’s business and all LTC staff have a role in creating LTC environments that are congruent with the principles of EDI. EDI principles can be prioritized to ensure equal access to health care for all LTC residents regardless of their backgrounds[3]. In providing & designing services, the principles of EDI must be considered to ensure services meet the unique needs of everyone involved:
- Equity – considers what an individual needs to perform, engage, and participate to the same extent as everyone else
- Diversity – acknowledges and respects the unique characteristics of an individual, a group, or a community
- Inclusion –creating cultures and environments where everyone feels heard, valued, and respected, regardless of their health care needs, disabilities, or abilities
Organizational actions that promote the principles of EDI include the following:
- Organizational Culture
- Resident and Family Engagement
- Community Capacity Building
- Service Provision
- Education and Training
- Human Resources
- Planning and Policy
Equity, Diversity, and Inclusion in LTC: Assessment and Planning Tool:
- Complete as a team to assess the organization’s EDI strategies and areas for growth
- There is an action plan template so the team can make smart goals associated with the areas of growth identified
- Can help build team capacity and understanding of EDI[4][5]