Alvarez, N. (2020). Stop. Rewind. Replay.: Performance, police training and mental health crisis response, Performance Research, 25(8), 69-75.
Belbin, M. (2022). The Nine Belbin Team Roles.
Brophy, J., Keith, M., & Hurley, M. (2019). Breaking point: Violence against long-term care staff. NEW SOLUTIONS: A Journal of Environmental and Occupational Health Policy 29(1), 10–35.
Calisi, R., Boyko, S., Vendette, A., & Zagar, A. (2016). What is person-centred care? A qualitative inquiry into oncology staff and patient and family experience of person-centred care. Journal of Medical Imaging and Radiation Sciences, 47(4), 309-314.
Campbell, D. T. (1976). Assessing the impact of planned social change. Occasional Paper Series, 8.
Claeys, A., Coombs, W.T. (2020). Organizational Crisis Communication: Suboptimal Crisis Response Selection Decisions and Behavioral Economics, Communication Theory, 30(3) 290–309.
Coombs, W.T. (2007). Ongoing Crisis Communication: Planning, Managing, and Responding. Sage.
Coombs, W.T. & Holladay, S.J. (2015). Handbook of Crisis Communication. Wiley.
Di Nota, P. M., Chan, J. F., Huhta, J. M., & Andersen, J. P. (2021). Considering Objective and Subjective Measures for Police Use of Force Evaluation. International journal of environmental research and public health, 18(10), 5351.
Foronda, C., MacWilliams, B., & McArthur, E. (2016). Interprofessional communication in healthcare: An integrative review. Nurse Education in Practice, 19, 36-40.
Giacomantonio, C., Goodwin, S. & Carmichael, G. (2020). Learning to de-escalate: evaluating the behavioural impact of Verbal Judo training on police constables, Police Practice and Research, 21(4), 401-417.
Gluyas, H. (2015). Patient-centred care: Improving healthcare outcomes. Nursing Standard, 30, (4), 50-57.
Harden, J. (1996). Enlightenment, empowerment and emancipation: The case for critical pedagogy in nurse education. Nurse Education Today, 16(1), 32–37.
Higgs, J., Ajjawi, R., McAllister, L., Trede, F. & Loftus, S. (2012). Communicating in the Health Sciences, Third Edition. New York, NY: Oxford University Press.
Hobbs, K. (2019). To Know Their Stories: Using Playbuilding to Develop a Training/Orientation Video on Person-Centered Care. Brock University.
Kapoor, S & Grover, N. (2021). Strengthening contextual policy and training can empower nurses to reduce their sexual harassment. Evidence-based nursing 24(4), 139.
Liu, J., Gan, Y., Jiang, H., Li, L., Dwyer, R., Lu, K., Yan, S., Sampson, O., Xu, H., Wang, C., Zhu, Y., Chang, Y., Yang, Y., Yang, T., Chen, Y., Song, F., & Lu, Z. (2019). Prevalence of workplace violence against healthcare workers: a systematic review and meta-analysis. Occupational and Environmental Medicine, 76(12), 927.
Lu, L, Dong, M, Lok, GKI, et al. (2020) Worldwide prevalence of sexual harassment towards nurses: A comprehensive meta-analysis of observational studies. Journal of Advanced Nursing 76: 980– 990.
Lundgren, R. & McMakin, A. (2018). Risk Communication: A Handbook for Communicating Environmental, Safety, and Health Risks (6th ed.). Wiley.
Magnavita, N., Heponiemi, T. & Chirico, F. (2020). Workplace Violence Is Associated With Impaired Work Functioning in Nurses: An Italian Cross-Sectional Study. Journal of Nursing Scholarship, 52(3), 281-291.
Norris, J., & Saudelli, M. (2018). Heating Up Online Learning: Insights from a Collaboration Employing Arts Based Research/Pedagogy for an Adult Education, Online, Community Outreach Undergraduate Course. Social Sciences, 7(104), 1-23.
Nguyen, J., Smith, L. Hunter, J. & Harnett, J. (2019). Conventional and Complementary Medicine Health Care Practitioners’ Perspectives on Interprofessional Communication: A Qualitative Rapid Review. Medicina. 55(10) 650.
Oliva, J., Morgan, R. & Compton, M. (2010). A Practical Overview of De-Escalation Skills in Law Enforcement: Helping Individuals in Crisis While Reducing Police Liability and Injury, Journal of Police Crisis Negotiations, 10(1-2), 15-29.
Palanisamy, R. & Verville, J. (2016). Factors Enabling Communication-Based Collaboration in Interprofessional Healthcare Practice: A Case Study. International Journal of e-Collaboration. Gale: Business Insights: Global.
Quan, S., Wu, R., Rossos, P., Arany, T., Groe, S., Morra, D., Wong, B, et al. (2013). It’s not about pager replacement: An in-depth look at the interprofessional nature of communication in healthcare. Journal of Hospital Medicine, 8(3), 1553-1592.
Quinlan, E., Robertson, S., Urban, A.-M., Findlay, I. M., & Bilson, B. (2020). Ameliorating Workplace Harassment among Direct Caregivers in Canada’s Healthcare System: A Theatre-Based Intervention. Work, Employment and Society, 34(4), 626–643.
Seeger, M. & Sellnow, T. (2019). Communication in Times of Trouble. Wiley-Blackwell.
Slade, D., Rider, E., Pun, J., Matthiessen, C. & Lam, M. (2015). The International Research Centre for Communication in Healthcare (IRCCH): Interprofessional, Multicultural Approaches to Healthcare Communication Challenges. Journal of Interprofessional Education & Practice, 1(2) 67.
Staller, M. S., & Koerner, S. (2021). Commentary: Observational Behavior Assessment for Psychological Competencies in Police Officers: A Proposed Methodology for Instrument Development. Frontiers in psychology, 12, 686576.
TherapistAid.com. (2015). Interpersonal Effectiveness Skills.
Tuckman, B. (1965). Development sequence in small groups. Psychological Bulletin, 63, 384-399.
Ulmer, R. R., Sellnow, T. L., & Seeger, M. W. (2015). Effective Crisis Communication: Moving from Crisis to Opportunity (3rd ed.). Thousand Oaks: Sage.
Venditti, P. & McLean, S. (2012). An Introduction to Group Communication.
Verhaegh, K., Seller-Boersma, A., Simons, R., Steenbruggen, J., Geerlings, S., de Rooij, S. & Buurman, B. (2017) An exploratory study of healthcare professionals’ perceptions of interprofessional communication and collaboration. Journal of Interprofessional Care, 31(3), 397-400.
