Case 4 – Healthcare: Interprofessional Communication Challenges

8 Debriefing, Extensions, and Resources

Note: Debriefing done in role either in groups or as a whole class

Debrief – Interpersonal

  • How would you rate the degree of collaboration among team members? Provide examples.
  • How smoothly did the meeting go? Did any of the players monopolize the conversation? Were there areas of contention? Were they resolved? How?
  • Did the team members play to their strengths? How?
  • Did you find ways to divide responsibilities according to expertise?
  • Did a leader naturally emerge?
  • What status and positions of power did each of you hold? Was it negotiated or claimed?

Debrief – Issues

  • How did you respond to any message received? How did you respond to shared messages? What is your position on secrets?
  • Did issues of transparency, trust, hierarchy, secrecy and/or disclosure arise during your conversation? How does the degree of risk impact these issues?
  • What formal procedures could assist in establishing consistent and holistic care?

Additional Resources

Extensions

Assignments

The following suggestions could be undertaken either as a group or individually. They could be written as reflections, offered for discussion, or submitted as assignments for grading.

  1. What are the descriptors of a well-functioning team? What structural and personal characteristics can foster or impede a well-functioning team?
  2. Given the different roles of team members, and perhaps different perceptions of authority among those roles, how do you respond to each other as a team? Do perceptions of power differentials impact how you work together?
  3. What protocol concerns have been raised? How might you address them?
  4. Who might you contact, and how would you word your message?
  5. Given some of the messages you’ve received, how do you feel about working for Bright Days Assisted Living? How do you feel about the staff from whom you or your team have received messages?

Readings

License

Icon for the Creative Commons Attribution-NonCommercial 4.0 International License

Exploring Interpersonal Dynamics Through Role Play by Catherine Jenkins, Kevin Hobbs, & Joe Norris is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License, except where otherwise noted.

Share This Book