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Content Warning: The following story depicts domestic violence, and coercive control. Reader discretion is advised.

Case Study #7: Naomi Experiences Digital Monitoring

Noticing Naomi does not have her mobile phone which she uses to keep in touch with family and friends, Carmen checks in with her. Naomi explains that her boyfriend took her phone for “safekeeping,” which raises red flags for Carmen about Naomi’s safety.

Carmen responds calmly and reassures Naomi that she is not in trouble but that her access to her phone and communication is important. She documents what Naomi’s perspective is and brings the concerns to the care team at the supportive living community.

All together, they have a conversation with Naomi about why keeping her phone matters for her independence, privacy and wellbeing. They also have another conversation about boundaries and healthy relationships along with digital rights.

Naomi gave her consent to get her phone back and to set up a safe plan so she can use it without pressure. Carmen still checks in with Naomi making sure she is supported and empowered to make her own decisions about her relationship and mobile phone.