6. User Testing
Objectives and Activities
By the end of this unit, you will be able to:
- Identify instances where user testing is needed.
- Recruit and screen user testers.
- Develop a test protocol, including observation and recording.
- Identify possible agencies in your area that might assist with user testing
- Develop a possible test protocol for users of Lulu’s Lollipops website
- Self-Test 6